Registration & Scheduler

We are so glad you are interested in joining Sutter Health!

Organization:

PAMF-Palo Alto Medical Foundation PAD

Position Overview:

Performs general registration duties by interviewing patients or their representatives. Enters accurate information onto appropriate forms and computer system. Collects appropriate co-payments, and obtains signatures. May escort patients to destination if required. Maintains scheduling for department and/or specialized procedures. Coordinates services with physicians' offices, and other related departments, verifying room and equipment availability if necessary. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication.

The schedule varies, with shifts typically running from 6:00 AM–3:00 PM, 8:00 AM–5:00 PM, or 12:00 PM–9:00 PM. This role also supports the Los Altos & Ravenswood locations.

Job Description :

EDUCATION:
HS Diploma or General Education Diploma (GED)

TYPICAL EXPERIENCE:
1 year of recent relevant experience.

SKILLS AND KNOWLEDGE:

• Knowledge of medical terminology including a variety of diagnostic tests, surgeries, consultations and procedures.

• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.

• Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.

• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.

• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).

• Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.

• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

• Ensure the privacy of each patient’s PHI.

• Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.

Job Shift:

Varied

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Variable

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $28.90 to $36.12 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.