Director of Business Development

Director of Business Development

Location: Clear Lake, IA

About the Role

Pritchard Companies is looking for a Director of Business Development to join our Commercial team. This position is responsible for managing and growing customer relationships, supporting customer satisfaction, identifying opportunities for growth, and developing long-term business partnerships.

The Director of Business Development will work closely with Sales, Marketing, Sales Support, and other teams to develop strategies that align our customers' needs with the goals of Pritchard Companies.

What You'll Do

• Manage a portfolio of key accounts and build strong relationships with key customer stakeholders.
• Develop strategic account plans aligned with customer objectives and business needs.
• Understand customer requirements, address concerns, and coordinate effective solutions.
• Identify opportunities to grow existing accounts through upselling, cross-selling, and expanded business.
• Proactively monitor customer relationships and support account retention and renewals.
• Partner with sales teams to identify prospective accounts and support the sales process.
• Lead contract renewal negotiations and pricing discussions.
• Monitor industry trends, market conditions, and competitive activity.
• Use data and metrics to evaluate account performance and identify opportunities.
• Collaborate with Sales, Marketing, Sales Support, and other departments to execute customer and account strategies.
• Communicate customer needs, opportunities, risks, and account status to leadership and internal partners.
• Provide coaching, guidance, and support to team members.

What We're Looking For

• Experience in business development, key account management, or sales with a demonstrated ability to manage significant customer relationships and support revenue growth.
• Strong understanding of customer needs, market trends, and competitive activity.
• Excellent written and verbal communication skills.
• Strong presentation and negotiation skills.
• Strong customer focus and relationship-building ability.
• Ability to use data and metrics to support decisions and evaluate results.
• Strong organizational skills, judgment, and follow-through.
• Ability to collaborate effectively across departments.
• Ability to succeed in a fast-paced and changing business environment.
• Valid driver's license with a clean driving record.

Preferred Qualifications

• Experience leading employees, teams, or cross-functional initiatives.
• Experience in automotive, fleet, commercial vehicle, or a related industry.
• Experience using CRM and account-management systems.

Why Pritchard Companies?

This role provides an opportunity to build meaningful customer partnerships while identifying new opportunities to grow the Commercial business. We're looking for someone who combines strong relationship-building skills with a business-development mindset and the ability to work collaboratively across the organization.