Personal Lines Insurance Account Manager

Job Description

Job Description

Are you looking to make a difference in people’s lives?

Established with a commitment to integrity and client-centric values, Ellis Insurance Agency, Inc. has been a trusted name in the insurance industry for over four decades. We want to expand our team by adding an Insurance Account Manager specializing in Personal Lines. Our core values, emphasizing family, flexibility, and client focus , create a workplace where individuals thrive personally and professionally . We prioritize respect, professionalism, timeliness, and compassion, fostering a transparent environment where every employee's insights and feedback are valued.

Why Work with Us:

• Values-Driven Culture: Join a team that prioritizes family, flexibility, and ethical practices, creating a fun, caring, and empathetic work environment.
• Client-Focused Approach: Embrace a commitment to exceptional service and building lasting relationships with our valued clients, recognizing that we owe them everything.
• Incentives and Growth: Experience rapid professional growth with incentives for new business policy sales, contributing to our 43-year legacy. Enjoy comprehensive health benefits and contribute to community initiatives, supported by a culture of autonomy and accountability.

As an Personal Lines Account Manager , your primary responsibilities include managing client accounts to ensure exceptional satisfaction. In our service-oriented and family-like atmosphere , you'll play a key role in maintaining strong client relationships while accessing leadership and opportunities for personal and professional growth. Join us in achieving outstanding service and continuous agency growth.

• Insurance Account Managers new to the insurance industry may make between $45,000 and $50,000 per year. 
• Insurance Account Managers experienced in the insurance industry may make between $55,000 and $65,000 per year. With bonuses , you can make an additional $2,000 - $7,000 per year.

If you're ready to be part of a dynamic agency with a rich history and a bright future , apply today for the Insurance Account Manager position at Ellis Insurance Agency, Inc. Join us in shaping the next chapter of our success!

Responsibilities

• Build and maintain strong relationships with clients to create a loyal customer base.
• Actively listen to the client’s objections and concerns. Address the client’s concerns carefully, clearly, and professionally. 
• Respond to customer inquiries regarding policy questions, changes, and updates. Issue Insurance Documentation (COI, ID cards, etc.)
• Ensure c onsistent and prompt communication with clients to address their needs and concerns to ensure retention standards.
• Assist clients in navigating their insurance policies and answering any questions they may have.

Requirements

• 2+ Years experience in the Personal Insurance space. Independant Insurance Agent experience is a plus!
• Pay meticulous attention to detail when reviewing policies, contracts, and client data to minimize errors and ensure the highest level of accuracy.
• Candidate must have basic computer software knowledge . This includes being proficient in Microsoft Office Suite . Agency Management System (EZLynx) is a BONUS. 
• Act as a dedicated team player , fostering collaboration and supporting colleagues in delivering excellent service to clients.
• Ambitious self-starter who can work independently to hit targets and prioritize tasks throughout the day.
• Demonstrate professionalism over the phone, in writing, and in the office to create a positive work environment and ensure effective communication.

Benefits

• Base Salary Based on Experience
• Warm Leads Provided
• Paid on Renewals
• Licensing Assistance
• Paid Time Off (PTO)
• Work-Life Balance
• Evenings Off
• Weekends Off
• Holidays Off
• Paid Holidays
• Career Growth Opportunities
• Advancement Opportunities
• Continuing Education Opportunities
• Ongoing Training Seminars
• Hands on Training
• Team Building Activities
• Equipment Provided
• Office Snacks and Coffee
• Pet-Friendly Office
• Health Insurance
• Dental Insurance
• Vision Insurance
• Where will this person work? Flexible Location, employer determines % split