Senior Business Architect - Customer Experience
James Oliver
Oliver James is partnering with a leading Life Insurance organization undergoing a significant business and technology transformation to hire a Business Architect. The role focuses on understanding the current state, defining the future state, and aligning processes, systems, and technology to deliver a simpler, more joined-up customer and employee experience. You will collaborate with senior stakeholders, product teams, and architects to map journeys, enhance operating models, and drive #J-18808-Ljbffr Oliver James
- ...organization going through a significant business and technology transformation... ...are looking for a Business Architect to help shape how its customer and internal user experiences evolve.This role will focus on... ...technology, partnering with senior stakeholders, product teams,...Senior
- Citi in Jersey City, NJ is seeking a Lead Business Architect to define target state business architecture for critical finance domains as part... ...process design, data integrity, and multi-system reconciliation, with influence across senior leaders #J-18808-Ljbffr CitiSenior
- Gal Manufacturing, a Vantage Elevation Company, seeks an IT Business Architect to bridge business strategy with enterprise systems. You will translate needs into scalable requirements across ERP, CPQ, and CRM platforms. You will lead the Business Analysis and IT QA teams...SeniorRemote job
- ...conversational CRM platform perfecting every customer experience. Built with intelligent tools such as... ...a single timeline, Kustomer empowers businesses to operate with greater efficiency and... ...built for real customers. As an AI Architect, you'll design and build the AI agents...SeniorRemote work
- ...leading architecture firm in New York is seeking a Senior Architect with extensive aviation planning experience. You will lead the design and layout of airport... ...leadership skills. This position offers opportunities for business development and client engagement to shape the...Senior
- Ethos is seeking experienced senior medical science liaisons with 4+ years in medical affairs at a pharma or biotech company to help train our AI-driven presentation platform. You will craft compliant scientific decks and materials across multiple formats while working...SeniorRemote jobImmediate startFlexible hours
- Wingz is looking for a Senior Operations Lead in Georgia to drive Central Operations and enhance performance metrics. In this role, you... ...team members. The ideal candidate will have over 5 years of experience in operations, strong analytical skills, and a collaborative approach...Senior
$117k - $175.4k
...pay off, for our people, our customers, and the world around us. As... ...people, with an invaluable mix of experience and backgrounds, located... ...innovative, and collaborative Senior HCM Functional Consultant to... ...engagement: understand client business requirements, configure the Workday...SeniorFull timeWork at officeRemote workHome officeFlexible hours$150k - $250k
...way they serve their customers. We help unlock value... ...consulting, and customer experience with agile engineering... ...our clients’ businesses through designing the... ...their customers.As a Senior Manager of Mobile Engineering... ...cyclesPartner with enterprise architects to design secure, high...SeniorLocal area$168k - $240k
...the intersection of people, experiences, and technology. The Global Mergers... ...and realize their desired business outcomes. We accelerate the... ...Slalom. The Role: M&A Principal/Senior Principal The Role: M&A... ...with clients to bring powerful customer experiences, innovative ways...SeniorTemporary workWork at officeLocal area- Altexsoft is seeking a Senior Business Analyst/Product Owner to act as the Functional Architect for our B2B financial services. You will lead the product lifecycle from... ...and financial acumen, coupled with hands-on experience using tools such as Jira and Confluence, to...Senior
- ...Senior Operations ManagerWe are seeking motivated and customer-centric Operations Managers to lead our parking operations in... ...management, client management, business development, and team development... ...for ensuring the best customer experience and driving business success,...Senior
- Omada Health, Inc. is seeking a Customer Experience Enablement Senior Manager to strengthen how Customer Success Managers engage with customers, tailored by size and service level. The role translates CX goals into enablement strategy, resources, and scalable systems to...Senior
$112k - $160k
A global consulting firm is seeking a Senior Product Manager to define and drive the strategy for both physical and digital products.... ...product outcomes. The ideal candidate will possess 3-5 years of experience in product management, strong analytical skills, and...Senior- A leading global consultancy is seeking a dynamic Senior Consultant for their Customer Experience Transformation team. The role entails conducting market analyses, customer research, and engaging with clients to deliver innovative solutions. Candidates should have over...Senior
- A leading service provider is seeking an Operations Senior Manager who will combine strategic leadership with hands-on operational... ...Services division, which includes Engineering and Customer Experience. Candidates should have a Bachelor's degree and at least eight...SeniorRemote job
- GitLab is seeking a Senior Manager, Customer Experience Operations to lead operational teams in a remote setting. You will manage Customer Success Management, Renewals, and Professional Services operations. This position requires a leader capable of strategic planning and...SeniorRemote job
- .... You will oversee LG Factory Service Technicians and Authorized Service Centers, ensuring daily operations and exceptional customer experiences. The role involves managing service activities, escalations, field ride-alongs, and weekly reporting to leadership. Travel up...Senior
- Simon Property Group is seeking a Director of Operations for Pocono Premium Outlets. This role involves maximizing customer experiences by ensuring a clean, safe, and aesthetically pleasing environment while overseeing all operational functions, including maintenance and...Senior
- A global consulting firm is seeking a Financial Services Digital Customer Experience Strategy Leader in New York. This role focuses on leading digital transformation initiatives across major financial institutions, enhancing customer engagement through innovative strategies...SeniorFlexible hours
- ...Merchandise Planning to lead the inventory strategy for key product categories and translate a financial roadmap into brand value and customer experience. You will forecast preseason plans, margins, and stock levels, collaborating across Merchandising, Visual, Production and...Senior
- Etsy, Inc. is seeking a Senior Program Manager to join our Customer Operations (CO) organization in a full-time role. You will lead high-priority cross... ...and drive operational excellence to improve customer experience. The role requires presence in Etsy’s Brooklyn Office...SeniorFull timeWork at office
- Grapevine Technologies Inc in New York is seeking a Senior Operations Analyst to enhance the customer onboarding experience. The role is critical in managing high-priority projects and ensuring seamless product adoption for customers. The ideal candidate has 3-6 years of...SeniorFull time
- Nissan is seeking a senior role focused on Customer Experience, Dealer Profitability, and Loyalty in the Maine district. The position requires a Bachelor’s degree and extensive Marketing, Sales, and automotive analytics experience, with heavy travel and strategic collaboration...Senior
- Hover seeks a Senior Customer Experience Operations Manager to steer a ~50-person BPO across three countries, driving performance and culture. You’ll own key metrics, partner with site leadership, and guide the shift to AI-first triage in chat and email while maintaining...SeniorShift work
- Job DescriptionNew Business Sales in Industrial Manufacturing, Automobile... ...working with Sales & Solutions leads customized for client requirementsWorking with senior Sales & CSG leaders to identify... ...three years of progressive experience in the specialty in lieu of every...SeniorH1bWork at officeLocal areaRemote workWork from home
$89.36k - $134.04k
...profitable brand growth, and exceptional client experiences. Lead the client learning agenda working... ...insights, and implications to assigned business partners to inform decisions that... ...techniques, with demonstrated focus on client or customer experience measurement. B2C category...SeniorFull time- Marsh McLennan Agency is seeking a Senior Process Analyst for the Northeast Region to optimize service delivery, workflows, and customer experience. You will collaborate with business units across MMA-Northeast including Business Insurance, Private Client Services, and...Senior
$215k - $275k
...enterprise scale. As an AI/ML Architect, you’ll design and... ...into reliable business operations. What You... ...leadership. Develop senior practitioners and practice... ...Bring ~9+ years of experience implementing ML/AI... ...to co-create powerful customer experiences, modern ways...SeniorTemporary work$77k - $202k
...SectorConsumerSpecialismCorporate and Business StrategyManagement... ...Business Model Reinvention - Senior Associate, you will provide strategic... ...degree- At least 3 years of experience in professional services or... ...trend research- Developing customer experience strategies and...SeniorFull timeH1b
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