Collections Specialist
HomeVestors of America, Inc.
Job Description
Job Description
HomeVestors® of America, Inc. is seeking a detail-oriented and customer-focused individual to provide support in the Company’s collection efforts of overdue account balances. The ideal candidate will have a passion for problem-solving, strong communication skills, and the ability to manage and resolve outstanding customer balances in a timely manner. Your role is essential to maintaining positive client relationships while helping to support the company’s financial success.
If you are a self-starter with a strong customer service background and/or experience in collections, we want to hear from you!
KEY RESPONSIBILITIES:
Execute professional and friendly outbound/inbound calls and emails to franchises with overdue payments to discuss outstanding bills and payment options.
Work with franchises to arrange payment plans and/or suggest alternative resolutions with the goal of ensuring a mutually beneficial outcome.
Maintain accurate and detailed recordkeeping of all interactions and agreements within the company’s CRM system and other internal documentation processes.
Monitor overdue accounts and proactively follow up with franchises to ensure payment deadlines are met.
This is a contractor position with potential full time.
Company DescriptionHomeVestors of America, Inc., the We Buy Ugly Houses® people, is a real estate investment franchisor headquartered in Dallas, TX. HomeVestors trains and supports its franchisees in building businesses based on buying, rehabbing, selling, and holding residential properties. HomeVestors strives to make a positive impact in more than 170 markets nationwide.
Company Description
HomeVestors of America, Inc., the We Buy Ugly Houses® people, is a real estate investment franchisor headquartered in Dallas, TX. HomeVestors trains and supports its franchisees in building businesses based on buying, rehabbing, selling, and holding residential properties. HomeVestors strives to make a positive impact in more than 170 markets nationwide.
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