Creative Operations Program Manager

Kforce has a client in Redmond, WA that is seeking a Creative Operations Program Manager who focuses on project management, workflow orchestration, stakeholder alignment, timeline management, and operational rigor across the creative development lifecycle. Responsibilities:

• Manage day-to-day execution of creative initiatives from intake through final delivery
• Develop and maintain project plans, timelines, milestones, dependencies, and stakeholder communications
• Ensure projects remain on schedule by proactively identifying risks, blockers, and resource constraints
• Facilitate project kickoffs, status meetings, and operational reviews
• Drive accountability across stakeholders to ensure deadlines and commitments are met
• Support intake, planning, prioritization, routing, and approval processes across the creative organization
• Ensure work follows established operational processes, governance requirements, and workflow standards
• Maintain accurate project data and reporting within Workfront and other operational systems
• Partner with Operations leadership to identify process inefficiencies and recommend improvements
• Support adoption of new workflows, tools, and operating procedures
• Partner with Campaign Team, Strategy, Creative, Design, Copy, Production, Platforms, and external agencies to align schedules and project requirements
• Coordinate handoffs between teams throughout the creative lifecycle
• Ensure stakeholders have visibility into project status, key decisions, dependencies, and delivery timelines
• Help resolve operational challenges and escalate issues when needed
• Assist with resource planning efforts by identifying workload constraints, competing priorities, and timeline impacts
• Support Operations leadership with project tracking and capacity reporting
• 3+ years of project management, creative operations, marketing operations, or program management experience
• Experience supporting creative, marketing, advertising, or production teams
• Strong organizational skills and attention to detail
• Ability to manage multiple projects simultaneously in a fast-paced environment
• Excellent verbal and written communication skills
• Experience working with project management platforms such as Workfront, Asana, Jira, Monday.com, or Smartsheet

• Experience working within a creative agency, in-house creative team, marketing organization, or production environment
• Familiarity with creative development and production workflows
• Experience coordinating external agencies and vendors
• Experience supporting resource planning and capacity management
• Knowledge of digital asset management platforms and marketing technology ecosystems
• Experience operating within highly matrixed organizations

• Projects delivered on time and within agreed-upon milestones
• Improved visibility into project status, risks, and dependencies
• Effective coordination across creative, campaign, production, and agency partners
• High adoption of established workflow and governance processes
• Increased operational efficiency and reduction of delivery bottlenecks