Part Time Banquet Captain

Location: Westin Chicago Northwest, 400 Park Blvd, Itasca, IL 60143, USA At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. Our Associates are the shining stars of what we do. JOB OVERVIEW Supervise banquet staff in the execution of assigned functions and event setup, while overseeing service operations and breakdown activities to ensure they are completed efficiently, safely, and according to established standards. BENEFITS Highly competitive wages. 401K matching program for eligible associates. Must have open availability, including mornings, evenings, weekends, and holidays. An exceptional benefit plan for eligible associates & your family members. Discounts with our Crescent managed properties in North America for you & your family members. ESSENTIAL JOB FUNCTIONS Check server and houseperson banquet event orders to ensure that all information is accurate. Check room set‑up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean. Establish communication with group representatives and provide clear instructions on how to reach you if assistance is needed during the event. Communicate all banquet event order changes to catering or convention services office and affected departments. Coordinate with banquet staff set‑ups, changes and time schedules for all functions. Verify staffing levels for the next day’s functions. Adjust schedules accordingly through the addition or cancellation of servers/bartenders/housepersons. Operate as a banquet server when needed; setting up, greeting and serving the guest and breaking down the function. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean. Post all banquet checks at end of day and turn into Night Audit. Comply with attendance rules and be available to work on a regular basis. Perform any other job‑related duties as assigned. REQUIRED SKILLS AND ABILITIES Must have the ability to communicate in English. Self‑starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Must be willing to “pitch‑in” and help coworkers with their job duties and be a team player. We strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. We are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr