Floor Manager

Floor ManagerJack's Wife Freda is an immigrant love story. The menu at Jack's Wife Freda tells the story of the dishes we know and love from our childhoods in Israel and South Africa, as well as New York's Jewish food and culture, emphasizing bright, fresh ingredients and beautiful presentation. Our love for our adopted hometown is reflected in everything at Jack's Wife Freda, from our lively atmosphere, all-day dining hours, effortless ambience and joyful sense of community.Jack's Wife Freda is an all-day bustling Cafe. Breakfast, lunch, brunch, dinner and classic cocktails are served 7 days a week.Seeking:A self-motivated individual with a positive attitudeA warm and personable approach to service and leadershipA creative and outgoing personalityStrong sense of how to lead and inspire teamworkOpen availability and a flexible schedule.Ability to multitask, troubleshoot and problem solve on the flyOpen and clear communication skillsA link between the guest experience, the team experience and senior managementCan do come from a place of YES approach1 year of NYC restaurant experience and your NYC Food Protection Certificate (Food Handlers) requiredSense of humor and ability to learn and grow from mistakesResponsibilities include:Managing and inspiring staff on a day-to-day basis.Ongoing coaching and training of the team.Upholding standards, policies and procedures that align with JWF philosophies.Creating a vibrant and energetic atmosphere.Floor plans, side work, pre-shift and closing checklists.Running and managing the door/flow; always welcoming walk-ins and reservations.Touching tables, creating regulars from first time diners, community building.Creatively fixing problems and always finding solutions.Open lines of communication with kitchen, staff, guests and upper management.Active engagement on the floor throughout service.'How we treat each other is the energy, magic and aspiration of Jack's Wife Freda'We offer:Health InsurancePaid Time OffCommuter Benefits401K with Company MatchDining DiscountsAnnual BonusesEducation and mentoring with the ability to move up in the companyCompensation: Hourly ($30.00)Benefits & Perks: Health Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining DiscountsRequired Skills:Conflict ResolutionLeadership SkillsPositive AttitudeTeam ManagementCustomer Service OrientationWarm and Personable Approach to Service and LeadershipCustomer ServiceCreative and Outgoing Personality