24/7 Service Desk Agent — Incident & ITSM Support

Jimmy Jazz

Tharros is seeking a Service Desk Agent to support the DHS CISA in Arlington, VA. This role involves providing first-line support for incidents, managing the lifecycle of tickets, and ensuring excellent customer service in a 24/7 environment. The ideal candidate will have a Bachelor's degree in a related field and extensive experience in service desk operations, with strong skills in customer service and incident management. #J-18808-Ljbffr Jimmy Jazz

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Vacancy posted 3 days ago

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