Manager, Business Systems
PHOTRONICS INC
Job Description
Job Description
For more than 50 years, Photronics has been a global leader in photomask technology, powering the innovation behind the world’s most advanced devices. Our success is built on collaboration, quality, and the dedication of our people.
We are seeking a Manager, IT Systems (Linux) is a hands-on technical leader responsible for managing a small team of Linux Systems Engineers while remaining actively engaged in day-to-day Linux administration, engineering, operations, automation, and incident response. This role serves as both a working manager and senior technical escalation point, ensuring enterprise Linux platforms are reliable, secure, well-documented, and aligned with operational, security, and compliance requirements. The ideal candidate combines strong people leadership with deep Linux engineering expertise, disciplined execution, and a continuous improvement mindset.
Location
- Brookfield CT Office. This is an on-site position, and we are not open to remote candidates at this time.
Travel
- Occasional travel, approximately 5–10%, may be required.
Responsibilities
Infrastructure & Platform Operations
- Lead the administration, maintenance, monitoring, and continuous improvement of enterprise Linux platforms across on-premises and hybrid environments
- Remain highly hands-on by directly supporting, troubleshooting, administering, and engineering Linux systems, services, and supporting infrastructure
- Serve as a senior escalation point for complex Linux incidents, production outages, performance issues, security events, and high-priority operational problems
- Own incident, problem, and change management execution for Linux platforms, including timely resolution, clear communication, root-cause analysis, and durable corrective actions
- Drive standardization, automation, patching, lifecycle management, configuration management, monitoring, and operational improvements to enhance reliability and efficiency
Technical Leadership
- Lead, coach, and manage a small team of Linux Systems Engineers, including work prioritization, technical guidance, performance feedback, and day-to-day operational direction
- Build team capability through mentoring, knowledge transfer, cross-training, and practical leadership during incidents, maintenance windows, and project execution
- Promote disciplined execution, strong documentation practices, operational accountability, and a service-oriented support culture
Cross-Functional Collaboration
- Partner with Infrastructure, Security, Application, Database, Network, and business teams to support critical workloads, project delivery, and operational reliability
- Administer and support secure file transfer and data-movement platforms, ensuring secure configuration, performance, availability, and audit readiness
- Implement and enforce Linux hardening, vulnerability remediation, access controls, logging, monitoring, and compliance-aligned operating practices
- Create, maintain, and enforce SOPs, runbooks, build standards, operational checklists, and technical documentation for repeatable support and audit readiness
Continuous Improvement
- Identify and implement opportunities to improve Linux platform performance, automation, monitoring, security, documentation, and service delivery
- Support infrastructure projects, maintenance windows, operational reviews, audits, and technology initiatives while minimizing business disruption
- Perform other IT Systems leadership responsibilities as assigned
Qualifications
Knowledge, Skills & Abilities
- Strong hands-on knowledge of enterprise Linux administration, including RHEL, Oracle Linux, Rocky Linux, Ubuntu Server, CentOS, or equivalent platforms
- Experience with system tuning, storage configuration, networking, logging, service management, monitoring, patching, and lifecycle support
- Strong scripting and automation skills, including advanced Bash, Python, and Ansible; familiarity with Perl or legacy automation tools is helpful
- Knowledge of secure file transfer and data-movement platforms such as Aspera, CrushFTP, GATE, FileCatalyst, SFTP, or FTPS
- Understanding of security and compliance practices, including system hardening, vulnerability remediation, access controls, monitoring, and audit readiness; familiarity with CMMC, NIST, and/or ISO 27001 is preferred
- Working knowledge of ITIL-aligned incident, change, and problem management processes
- Ability to lead technical teams while remaining actively involved in day-to-day infrastructure operations and senior-level troubleshooting
- Strong analytical, communication, documentation, and root-cause analysis skills with the ability to collaborate across technical and business teams
- Commitment to continuous improvement, customer service, operational excellence, and secure technology practices
Experience
- 8+ years of progressive experience supporting Linux systems, IT infrastructure, or related enterprise technology environments
- 2+ years of experience leading, mentoring, or managing technical teams in production support or infrastructure operations environments
- Experience supporting Linux platforms that host business-critical applications or databases such as PostgreSQL, MySQL, or Oracle is preferred
Education
Bachelor’s Degree in Information Technology, Computer Science, Engineering, or a related field. Combination of relevant education and experience considered.
Why Photronics
- Be part of a global technology leader driving innovation for the world’s biggest tech companies.
- Work in a collaborative, growth-focused environment where your expertise will have a real impact.
- Enjoy stability, challenge, and opportunity at a company with more than 50 years of proven success
- Competitive salary and annual bonus program.
- Equity compensation eligibility.
- Full suite of health and welfare benefits
- 401k with company match.
Equal Opportunity Statement: We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We are committed to providing reasonable accommodation for team members’ disabilities and religious beliefs or practices.
Agency Notice: Photronics does not accept unsolicited resumes or outreach from search firms or employment agencies. Please, no phone calls or emails to any employee regarding this opening. Resumes submitted outside of our approved agency engagement process will be considered the sole property of Photronics, and no fees will be paid if such candidates are hired. Only agencies with a valid agreement in place with Photronics and assigned to this role may submit candidates.
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