Customer Success Associate

Australia Marketing Associate (Contract)

Marketing

Any Location, Australia

Does Coalition support remote work?

Yes. We are a remote-first company, and many roles can be done from approved locations. If a role requires in-office work, it will be noted in the job description.

What should I include in my application?

Focus on your most relevant experience, skills, and accomplishments. Use specific examples with measurable results that show your impact, leadership, collaboration, or innovation.

Definitely upload a résumé and create a profile. We use an applicant tracking system called Greenhouse to manage our hiring process. Creating a profile lets you track your application, and uploading your résumé helps us quickly understand your qualifications.

Can I use AI to apply or during the interview?

We embrace AI across everything we do, including the candidate experience. You're welcome to use AI tools to refine your résumé or prepare for interviews, but we want to get to know you. Please make sure your application and interview answers reflect your own experience, skills, and voice. If responses don't feel personal or authentic, it makes it harder for us to evaluate your fit.

For technical interviews, we encourage candidates to embrace AI when it makes sense. Your interview team will tell you which parts of the process allow AI use and which parts are meant to show your own skills and problem-solving approach.

What can I expect during the interview process, and who will I meet?

The interview process will include a recruiter call, a hiring manager interview, and a virtual on-site. Some roles may also involve technical, case, or skills assessments. You'll typically meet your hiring manager, potential teammates, and cross-functional partners. We'll share all the details with you in advance.

To prepare, we suggest you learn about Coalition, our products, mission, and values. Be ready with concrete examples that highlight your experience, the actions you took, and the outcomes you achieved. If your role includes an assessment, we'll provide guidance ahead of time.

What happens after applying or interviewing?

First, you'll get an email confirming we received your application. If you're not selected, we provide feedback when possible, though we can't guarantee it for every application.

We will keep your profile only as long as local data privacy laws allow. You can update it at any time to be considered for new roles, or request deletion if you'd like it removed.

Learn more about our Privacy Policy

We encourage you to learn more about Coalition by visiting our website or following our LinkedIn company page. All applications must be submitted through our Careers site, and our recruiting team is the primary point of contact for updates. Please don't send résumés or application status requests directly to employees or through our LinkedIn company page.

How can I make sure communication from Coalition is legitimate?

Coalition wants every candidate to have a safe and trusted hiring experience. Learn how to recognize legitimate communication and protect yourself from online job scams.

To protect yourself:

• Apply only through our official Careers page.
• All legitimate communication will come from @coalitioninc.com email addresses.
• We will never ask for payment, bank details, or identification before an offer is accepted through our secure systems.
• Avoid clicking on links or attachments from messages that seem suspicious or too good to be true.
• If you think you've been scammed: If you believe you've been a victim of fraudulent recruiting, follow guidance from the Federal Trade Commission (FTC).

Your awareness helps protect you and others from fraudulent activity.