Sales Development Representative

Sales Development Representative At Lexipol, our mission is to create safer communities and empower the men and women on the front lines with market‑leading content and technology. Our top‑notch team works closely with law enforcement, fire, EMS, and corrections professionals to tailor our solutions to better address today's challenges and keep first responders coming home safely at the end of each shift. Working at Lexipol means making a difference – day in and day out. The Work The SDR team makes initial contact via outbound calls and emails with prospective clients. We have interest‑generating conversations with prospects about our solutions. During the calls, we qualify prospects and determine product fit. We drive the prospecting and lead engagement portion of the sales funnel at Lexipol. Responsibilities SDR Quarterly Revenue – Achieve / exceed quota targets (30%) Create a territory prospecting plan in collaboration with partnered SAEs Execute daily on the prospecting plan Follow the process daily: Plan, execute, assess, adjust, execute In the assessment phase, evaluate the effects of actions and adjust to meet objectives Cross‑sell prospects on our various solutions Partner with your aligned Senior Account Executive to develop the territory in a manner that consistently meets or exceeds revenue quota Generate a pipeline of new opportunities at levels to achieve targeted revenue goals Outbound Prospecting Activities (50%) – 50 activities or more per day reached through a combined total of emails and phone calls Conduct outbound calls to prospective customers to introduce our software solutions, qualify leads, and schedule appointments for our sales team Research and identify new potential customers and decision makers within target accounts Keep accurate records of prospecting activities and sales opportunities in Salesforce Collaborate with sales and marketing teams to ensure alignment on messaging and strategies Continuously improve sales skills and product knowledge through training and coaching Conduct educational calls as well as a needs assessment of each prospect Schedule solution meetings with one of our SAEs as part of the process Build a pipeline of online demo meetings for partnered SAEs for the following week Consistently book 10 demos that occur each week for partnered SAEs Follow a disciplined approach to maintaining a rolling pipeline and keep it current and moving up the curve Maintain CRM system daily by documenting thorough and accurate customer and pipeline information Find untapped revenue through gathering referrals, referred introductions, and intel, and network to identify new business opportunities Consistently follow our communication cadence pattern with prospective agencies Uncover and discover additional opportunities for Lexipol to partner with the agency through utilization of our products and services Aligning our solutions through a needs‑based assessment process (10%) – assess how each agency is managing, disseminating, and maintaining their policies; conducting training and evaluating training goals and requirements; reviewing wellness initiatives and the utilization of wellness resources Foster a culture of collaboration and teamwork (10%) – work with internal stakeholders, including Senior Account Executives, Customer Success Managers, and Business Development Managers to optimize growth with prospects and customers; partner with, inspire, and provide effective communications with multiple levels of personnel within Lexipol Requirements 1–2 years of experience in outbound sales or appointment setting, preferably in a SaaS or technology‑related field Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with potential customers Results‑driven and comfortable working in a fast‑paced, high‑growth environment Familiarity with Salesforce and/or other CRMs for tracking and prospecting Preferred Experience Consistent track record of meeting sales targets in a territory Excellent prospecting and telephone sales abilities Proven ability to rapidly build rapport and gain the confidence of prospects and clients Public safety centric consultative sales approach Proven ability to self‑manage daily sales tasks, activity, and quota attainment Proficient with Salesforce, Microsoft Office Suite applications, or other CRM Documentation mindset: willingly enter high levels of documentation to facilitate the sales process Target Outcomes / Target Results Achieve objectives Monthly/Quarterly sales goal attainment Increasing/Improving mental/physical wellness resources available to the public safety community as well as our other solutions designed to increase the safety and effectiveness of first responders and the safety of our communities Weekly activity goal attainment Onboarding Two‑week training process Week One: Learn the market, the industry, and Lexipol products and solutions Week Two: Learn and train on operations – use of Salesforce Lightning Console; sales and prospect qualification process Train with senior SDRs on what they do daily each training week (observational training or "shadowing") Observe online demos presented by Senior Account Executives Compensation & Benefits Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with company match and a flexible paid time off plan. Base compensation is $55k with commissions. OTE is $80–90k on average. About Lexipol Lexipol empowers first responders and public servants to best meet the needs of their residents safely and responsibly. We are the experts in policy, training, and wellness support, committed to improving the quality of life for all community members. Our solutions include state‑specific policies, online learning, behavioral health resources, grant assistance, and industry news and information offered through the websites Police1, FireRescue1, EMS1, Corrections1 and Gov1. Lexipol serves more than 2 million public safety and government professionals in over 12,000 agencies and municipalities. Equal Opportunity Employer (EOE) Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non‑job‑related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training. #J-18808-Ljbffr Lexipol LLC