Wealth Transformation Office Manager

Overview The Wealth Transformation Office Manager plays a leadership role in the business, leading the strategy team in developing strategic plans and objectives to improve business performance. This role will collaborate with business leaders across the Business and oversee development of a strategic plan to sustain growth and profitability. It will also oversee the Market Planning function, working with key stakeholders to develop comprehensive market‑specific strategies that will enable us to achieve desired business results in each of our regions. The incumbent will be responsible for driving trade‑off decisions, selecting a portfolio of strategic initiatives, and re‑prioritizing as needed. The incumbent will also oversee efforts to mobilize large‑scale change requiring a high degree of coordination across M&T. Primary Responsibilities The strategy team will be at the forefront of a transformational change within the Business. The incumbent will challenge long‑held views and help business leaders understand the changing market environment and the implications on our current business model. It will create and oversee a customer‑centric strategy focused on evolving our internal operating model across all customer touch points, ensuring transparency, accountability, and ongoing alignment. The role will ensure that the vision, mission, desired outcomes, and chosen strategy are communicated clearly and concisely and that plans or actionable goals are developed to translate the vision into tangible results. The incumbent will seek opportunities to build synergies and alignment across the Division and other core business lines, including Wealth and Commercial. Leads the development of business cases and initial use cases of critical foundational capabilities needed to successfully execute the strategic plan (for example, analytics, multi‑channel servicing). Explores and evaluates potential business partnerships with fintechs and other external companies that may advance critical capabilities faster and more effectively than internal development. Engages and updates proper business teams regularly and transfers ownership of responsibility at the proper time. Leads the market planning group that develops comprehensive market‑specific strategies and investment plans. Collaborates with stakeholders to define a holistic approach to continually assess markets and the efficacy of chosen strategies. Leads a team that partners with business leaders from all areas of the Bank to evaluate options, drive trade‑off decisions, and develop an investment roadmap that supports the defined strategy and business outcomes. Creates alignment among key stakeholders, oversees, and helps ensure appropriate execution and monitoring to achieve desired business outcomes (for example, a shift in operating model to drive efficiency, ensuring a seamless experience for the customer across channels, retention, engagement, and cross‑sell). Scope of Responsibilities Leads development of frameworks and processes to facilitate strategy development, align on key decisions, and make corrective adjustments as needed. Provides expertise to leadership in defining resource allocation and desired outcomes. Fosters collaboration and connectivity between the Business strategy; identifies areas of congruence and divergence and recommends appropriate action. Oversees the process to evaluate trade‑offs and prioritize investments. Champions the investment roadmap. Sponsors cross‑functional change efforts related to strategic initiatives that may not be directly related to his or her area of responsibility. Facilitates decision making and alignment across the organization to accomplish change. Leads the strategy team in identifying and assessing capabilities and partnerships that enhance the strategy. Oversees vendor management activities associated with the job, including risk management, reviews, evaluations, and establishing new relationships as needed. Facilitates data‑driven decisions, monitors efficacy of choices, and enables a culture of test & learn. Oversees regular financial, competitive, performance, and market analyses to monitor trends. Leads the strategy team in evaluating customer and competitive behavior across all channels and identifies emerging trends to improve performance (for example, retention, engagement, and growth). Supervisory / Managerial Responsibilities Manages a team of managers and professionals. Education and Experience Required Bachelor’s degree plus a minimum of 10 years banking or finance experience, or in lieu of a degree, a combined minimum of 14 years of higher education and/or work experience. Proven financial modeling skillset. Proficient in MS Excel, Word, and PowerPoint. Strong analytic, problem‑solving, and critical‑thinking skills. Excellent interpersonal, written and verbal communication, leadership, and project‑management skills. Education and Experience Preferred Ability to present to executive management. Ability to be a team player. Ability to interact with all levels of personnel. Ability to work individually as well as a member of a team. MBA. Tableau. Physical Requirements Periodic travel required. Compensation The pay range for this position is $170,300.00 – $283,800.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Wilmington, Delaware, United States of America. Equal Employment Opportunity Statement M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug‑free workplace. #J-18808-Ljbffr M&T Bank Corporation