Administrative Support Specialist

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.

Administrative Support Specialist
Location: Augusta, ME
Schedule: Full-Time | Monday-Friday, 8:00 AM - 5:00 PM
Work Model: Onsite

Pay Rate: $23.32 per hour
Position Overview

Our client is seeking a detail-oriented Administrative Support Specialist to provide long-term support within the Central Office in Augusta, ME. This role supports critical administrative functions, including processing provider information and service requests, coordinating travel for staff and clients, developing professional communications, and maintaining organized records.

The primary goal of this position is to ensure the efficient operation of central office activities while maintaining compliance with State and Federal regulations and supporting accurate federal funding claims.

The ideal candidate is self-motivated, highly organized, detail-focused, and capable of critical thinking in a fast-paced administrative environment.

Key Responsibilities

• Receive and process service requests accurately and efficiently
• Review, validate, and update data across multiple systems
• Prepare and manage professional correspondence, including official eligibility letters
• Maintain and organize client records, documentation, and filing systems
• Develop and manage client communications using internal systems
• Coordinate transportation and travel services for staff and clients
• Support administrative workflows to ensure compliance with State and Federal guidelines

Qualifications

Required:

• Training, education, or experience in administrative or office support functions
• Demonstrated ability to:
  • Perform accurate data entry and validation
  • Use Microsoft Office (Word, Excel, Outlook) effectively
  • Produce clear, professional written communication
  • Maintain organized filing systems and records
  • Apply strong analytical and problem-solving skills
• Excellent organizational and time management skills
• Ability to work independently with a high level of accuracy and attention to detail

Preferred Attributes

• Strong critical thinking and decision-making abilities
• Proven ability to manage multiple priorities simultaneously
• Experience working in administrative support within government or human services environments

Work Schedule & Environment

• Monday-Friday, 8:00 AM - 5:00 PM
• Full-time (40 hours per week)
• Onsite work required; no anticipated overtime

Why Join?

This is an opportunity to contribute to meaningful work that supports children and families across Maine. Join a collaborative team dedicated to delivering high-quality services while ensuring compliance, accuracy, and operational excellence.

Benefits (Through SSO)

SSO offers a competitive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) with discretionary employer match
• Paid time off and paid holidays
• Flexible spending accounts (FSA)
• Additional employee perks

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application.


All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.