Discharge Planning Coordinator

Are you passionate about helping patients navigate their healthcare journey and ensuring a smooth transition from hospital to home? UPMC St. Margaret is seeking a Discharge Planning Coordinator to join our dedicated care coordination team.

In this role, you’ll work collaboratively with patients, families, healthcare providers, and community resources to support safe, effective discharge plans and positive patient outcomes. We’re looking for someone who is energetic, adaptable, eager to learn, and committed to delivering an exceptional patient experience.

Why Join Our Team?

• Hybrid work opportunity
• Monday through Friday schedule, 8:00 AM to 4:30 PM
• No weekends, holidays, on-call requirements, travel, or floating
• Supportive team environment with strong employee retention
• Opportunity to make a meaningful impact on patient care and transitions

Candidates with healthcare experience are encouraged to apply. If you’re a fast learner who thrives in a collaborative environment and enjoys helping others, we’d love to hear from you.

Apply today and help patients take their next step with confidence!

The Discharge Planning Coordinator is a valued step on the UPMC Career Ladder. Title and salary will be determined based upon education and experience.

Responsibilities:

• Performs tasks delegated by Discharge Planning staff including clerical tasks such as copying or faxing as well as non-clinical tasks required to develop and execute a safe and effective discharge plan.
• Provides forms, resources, and other information required as part of discharge plan to the patient/caregivers as directed by Discharge Planning staff.
• Utilizes electronic medical records and technology programs to complete chart reviews, collect data, document progress, track communication, and other tasks as indicated.
• Serves as a contact between patients and discharge planning staff.
• Gather and arrange the necessary materials to enable patient discharge. Order supplies/equipment for patient-specific needs as identified by clinical team.
• Performs in accordance with system-wide competencies and complies with regulatory and HIPPA requirements.
• Reports information in a clear, timely, and concise manner; Alerts Discharge Planning team of concerns related to plan of care and barriers to discharge.
• Assists Discharge Planning team with questions and troubleshooting that arise.