Orthodontic Front Desk Coordinator

Orthodontic Front Desk Coordinator Company: Legendary Orthodontics Location: Modesto, CA Job Type: Full-Time Pay Rate: $19.00 - $21.00 per hour (DOE) Start Every Patient's Smile Journey with a Smile! Love helping people? Thrive in a fast-paced environment? Ready to be the friendly face that creates unforgettable first impressions? Legendary Orthodontics in Modesto, CA is looking for an enthusiastic, customer-focused Front Desk Team Member to join our growing practice! Why Choose Legendary Orthodontics? At Legendary Orthodontics, we don't just align teeth - we build lifelong confidence! Our practices across Northern California (including Stockton, Sacramento, Modesto, Roseville, Placerville, and El Dorado Hills) function as one collaborative family where high-energy clinical excellence meets genuine human connection. When you join our team, you step into a modern, tech-forward facility and collaborate with an elite, highly credentialed panel of orthodontic leaders: Dr. Andrey Gaiduchik, DDS (ABO Board-Certified): Advanced specialist in adult airway-centric expansion, MARPE, and MSE techniques, utilizing cutting-edge digital technology for smart, efficient tooth movement. Dr. Christian Hoybjerg, DDS, MS: Passionate advocate for transformational smile journeys, fostering a high-vibe, family-like environment for both staff and patients. Dr. Aimee Zakaluzny, DMD, MS (ABO Board-Certified): Former U.S. Air Force specialist and resident mentor bringing nearly two decades of combined general and orthodontic surgical expertise. Dr. Steven H. Scott, DDS, MS: UCLA and University of Michigan graduate with 28+ years of clinical mastery focused on functional occlusion, patient-centered care, and confidence-building. What You’ll Do Every Day (Responsibilities) First Impressions & Patient Welcome: Greet arriving patients with warmth and positive energy, guide families through check-in, and set expectations for their visits. Patient Communication: Communicate clearly and warmly with patients and families to answer inquiries, verify information, and explain appointment details. Scheduling & Call Management: Handle multi-line phone systems with ease, confirm upcoming visits, and schedule patient appointments efficiently. Practice Collaboration: Work hand-in-hand with clinical staff and doctors to ensure a smooth, cheerful daily schedule flow. What We're Looking For (Qualifications) Experience: 1-3 years of customer service experience (retail, hospitality, medical, or dental backgrounds are welcome!). Phone Skills: Hands-on experience handling multi-line telephone systems. Core Qualities: Strong communication skills, a warm and welcoming presence, a collaborative spirit, and an eagerness to learn and grow. Safety & Compliance: This position is safety-sensitive; successful completion of a pre-employment drug screen is required. We strictly adhere to CDC, OSHA, and ADA safety guidelines. Perks & Benefits That Support Your Life Competitive Wage: $18.00 - $21.00 per hour (commensurate with experience). Time Off: Accrual-based Paid Time Off (PTO) + 6 Paid Holidays each year. Healthcare Package: Comprehensive Medical (choose from 5 distinct plans), Dental, and Vision coverage. Financial Protection: 401(k) with Company Match, plus practice-paid Life Insurance, Short-Term, and Long-Term Disability coverage. Family Support: Free Team Member Assistance Program (EAP) for you and your household. Perks & Discounts: Dedicated Service & Achievement Recognition Programs, team member service discounts, and corporate cell phone plan savings. Career Growth: Endless opportunities for ongoing professional advancement and training! Ready to Start Your New Career Chapter? If you are a customer service professional ready to grow your career in a positive, supportive environment where your work truly makes a difference, we want to connect with you! This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment. Legendary Orthodontics is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry. Bluetree's Mission and Vision: Mission: To give people something to smile about, today, and tomorrow. Vision: Changing lives, changing dentistry. Core Values That Guide Us: Caring: Prioritize the needs of patients, team members, and practices. Creative: Foster innovation and explore better ways to enhance dental care. Credible: Build trust through experience, education, authenticity, and unwavering commitment. Commitment: Stay dedicated to our values, mission, and vision. Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law. #J-18808-Ljbffr