Parts Control & Service Specialist (Full Time)

Parts & Service Specialist As our Parts & Service Specialist, you’ll keep our RV repair operations moving by ensuring the right parts are available at the right time and place. You’ll identify parts needed by technicians, place and track orders, manage inventory for all North America locations, and coordinate supply to our Dallas‑area shop and other stations. About 10‑15% of your time will be spent supporting the shop floor directly, so a basic mechanical know‑how is helpful. Responsibilities Maintain our computerized parts catalog and keep an accurate, running inventory of regular and special‑order parts and supplies. Identify the right parts from technician inspections, photos, and damage descriptions, reading exploded diagrams and OEM schematics. Source and order parts for our multi‑brand RV fleet, identifying appropriate suppliers for both standard and special‑order items. Place and track purchase orders, coordinate with vendors, and monitor lead times to keep repairs on schedule. Obtain quotes for larger purchases and route non‑routine orders for approval. Help identify cost‑effective options—OEM, aftermarket, or repair—in line with company guidelines. Receive and inspect incoming shipments for correct quantity and quality. Dispense parts to technicians and process internal service and repair requests from the shop. Process invoices for payment and maintain accurate records. Maintain accurate item master data, inventory records, and stock levels. Stay current on pricing, parts changes, and technical service bulletins through collaboration with vendors and internal teams. Look for ways to improve parts tracking, stock accuracy, and cost control. Other duties as assigned. Additional Role: RV Technician (10‑15% of time) Keep our vehicles on the road in terms of traffic safety and customer satisfaction. Share responsibility for the technical condition of our RVs. Independently perform minor repairs on our vehicles and pass on knowledge to station employees. Participate in shaping your work environment, contribute ideas, and show enthusiasm for new projects. Track all parts and materials used in repairs or replacements. Have knowledge in trade fields such as automotive, HVAC, electrical, carpentry, plumbing, or general maintenance. Track parts and materials used in every repair, closing the loop with your parts‑side work. Support and learn from senior techs and station staff. Other duties as assigned. What Makes You a Great Fit You like solving problems—whether it’s fixing something or figuring out what to fix. You’re hands‑on but also detail oriented and comfortable juggling multiple orders, vendors, and priorities at once. You have a passion for recreational vehicles and possess solid mechanical knowledge with the ability to troubleshoot mechanical, plumbing, HVAC, electrical, and maintenance issues. You can read a parts catalog and an exploded diagram and figure out exactly what’s needed. You are eager to learn and take on new challenges. You take ownership and don’t wait to be told what to do. Qualifications 1‑2+ years in parts, inventory control, purchasing, or supply chain support (RV, automotive, or a related industry a plus). Comfort reading exploded diagrams and navigating parts catalogs (OEM or aftermarket). Comfort using ERP, inventory, or work order systems. Working knowledge of vehicle systems—electrical, bodywork, interior—plus. Some hands‑on mechanical experience (automotive, RV, HVAC, electrical, plumbing, carpentry, or general maintenance) a plus. Self‑motivated, organized, and able to manage multiple priorities. High school diploma or GED required; an associate’s degree or technical certificate in a relevant trade, or coursework/degree in Supply Chain, Operations, or a related field is a plus. A valid in‑state driver’s license. Authorization to work in the United States—this position is not eligible for work authorization sponsorship now or in the future. Ability to lift to 45 lbs. and perform physical tasks such as kneeling, bending, and lifting. Comfort working indoors and outdoors in varying conditions. Ability to travel occasionally to other locations if needed. Strong written and verbal communication skills; able to read, write, and speak English to interact effectively with a global customer base. Must be at least 21 years of age to drive company vehicles (insurance requirement). Open availability to work weekends and holidays based on business needs. Work Conditions Job Type: Hourly, Full Time Pay Range: $25 to $29 (based on experience) Ability to lift and move at least 35 lbs. Location: Onsite at 12114 S Pipeline Rd, Euless, TX 76040 roadsurfer is an equal opportunity employer. Qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, genetic information, marital status, military status, protected veteran status or any other category protected by law. #J-18808-Ljbffr Roadsurfer GmbH