Part-Time Office Administrator / Customer Service Representative

Job Description

Job Description

Part-Time Office Administrator / Customer Service Representative

TruBlue Home Service Ally of Phoenix is looking for a dependable, organized, and customer-focused Office Administrator to join our growing team. This role is ideal for someone who enjoys helping customers, staying organized, and keeping a busy office running smoothly.

You’ll be the first point of contact for our customers, assisting with phone calls, scheduling, estimates, and administrative support while helping deliver an exceptional customer experience from the first call through project completion.

What You’ll Do:

✔ Answer inbound phone calls with professionalism and outstanding customer service
✔ Schedule appointments and coordinate technician calendars
✔ Prepare and send customer estimates using our operating software
✔ Follow up with customers regarding estimates, appointments, and completed work
✔ Make outbound calls to prospective and existing customers
✔ Maintain accurate customer records, job notes, and scheduling information
✔ Provide general administrative support for daily office operations
✔ Communicate effectively with technicians and office staff to ensure smooth job coordination

Pay & Benefits:

✔ $22–$25 per hour , based on experience
✔ Part-time schedule (20–26 hours per week)
✔ Paid training provided
✔ Flexible daytime schedule
✔ Opportunity for additional hours as the company grows
✔ Career growth opportunities within a rapidly growing local business
✔ Supportive, team-oriented work environment

✅ Requirements:

✔ Excellent phone etiquette and communication skills
✔ Friendly, professional, and customer-focused attitude
✔ Strong organizational and multitasking abilities
✔ Comfortable using computers and learning new software
✔ Detail-oriented and dependable
✔ Previous customer service, administrative, scheduling, or phone sales experience is preferred but not required
✔ Coachable with a willingness to learn and grow

If you’re looking for a part-time opportunity where you can make a real impact, develop new skills, and grow with a company that values its team members, we’d love to hear from you. 

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