Auto Claims Liaison

Job Description

Job Description

Position Summary: The Auto Liaison Specialist is responsible for collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency for all auto related accounts, including PIP insurances and secondary payers.

• $19.00 per hour

Knowledge, Skills & Abilities:

• Must have knowledge of insurance guidelines and requirements
• Must be able to work with minimal supervision and still meet goals, metrics, and deadlines
• Must be a team player with strong interpersonal and organizational skills
• Should be able to handle multiple tasks under strict deadlines
• Experience with PM, EMR and Microsoft Office applications
• Must be customer-service focused, organized, and have extreme attention to detail
• Must have effective and excellent interpersonal skills, verbal, and written communication skills.
• Proficiency in Microsoft Office including Excel, Word
• Must have attention to detail with an eye for accuracy.
• Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.

Key Responsibilities:

• Work insurance denials (requests for information)
• Entering data in an accurate manner
• Managing all trauma claims within 24hrs
• Locating correct payor
• Ensuring clean claims
• Obtaining authorization if needed
• Faxing/Mailing claims with appropriate medical records
• Contacting patient for follow up if needed
• Offer support to other departments i.e. registration and collections questions
• Verifying attorney info and obtaining
• Auto aging review
• Review accounts for possible outside collections
• Required Qualifications:
• High School Diploma or GED equivalent
• Must demonstrate an understanding of reimbursement payment practices including deductibles, co-insurance and contractual discounts.
• 5 plus years prior medical billing experience or equivalent within auto and legal

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.