Business Operations Administrator

Job Description

Job Description

The Business Operations Administrator is responsible for overseeing and optimizing the day-to-day administrative, transactional and operational systems of a Scottsdale-based business. This role primarily involves managing priorities for the Team Leader ; optimization and execution of processes and procedures; transaction coordination , ensuring compliance with team policies and industry standards. This role maintains focus while prioritizing, managing details and completing tasks on time, ensuring a positive client experience, maximizing productivity and profitability of operations.

Pay range: $46,000-$52,000 base package with bonus. Total compensation potential

$105,000+.

Business Operations Administrator Duties and Responsibilities

• Able to maintain focused attention to detail.
• Able to prioritize, manage, and execute operational tasks.
• Able to refine and implement systems and processes to streamline workflow, ensure time and cost effectiveness, and improve Team performance.
• Highly computer literate and able to perform database management, update, apply smart plans, and ensure excellence and consistency.
• Transaction management includes document collection, review, organization, inspections scheduling, coordination of service providers, and timeline management.
• Client appointment coordination from pre-appointment preparation, execution of SOP’s and checklists, document preparation, analysis, review, client package creation, supplies inventory & ordering, marketing materials preparation, print & ad campaign execution.
• Team marketing materials creation, updates, print ordering, social media content creation, posting, monitoring, response, and management.
• Client experience relations: cultivate and maintain positive interactions with clients in a systemized manner with a level of satisfaction that generates 5-star reviews and consistent referrals.
• Solicit and guide clients for creating online reviews and testimonials.
• Manage office expenses, supply procurement and payment of vendors.

Business Operations Administrator Skills and Attributes:

• Proactive mindset, solving problems before they surface.
• Analytical mindset with the ability to use data to drive decision-making.
• Excellent communication and interpersonal skills for effective client interactions.
• Exceptional organizational and problem-solving skills.
• High integrity, self-starter.
• Impeccable decorum, emotional intelligence, and process management capabilities.
• Proven experience in business operations and systems management.
• Strong understanding and ability to adhere to established processes, regulations, and industry standards.
• Preferred but not required software proficiency with Asana, Flexmls, TransactionDesk, Canva, MS Office, CRMs: Referralmaker, Lofty.
• Social Media content creation, posting and management skills.

Pro-bowl-style culture that places the right person in the right position to amplify each team member's strengths, gifts and abilities in a manner that creates opportunity for personal growth while creating team success all while positively impacting the lives of clients, exceeding expectations consistently and reliably.

Company Description

Pro-bowl-style culture that places the right person in the right position to amplify each team member's strengths, gifts and abilities in a manner that creates opportunity for personal growth while creating team success all while positively impacting the lives of clients, exceeding expectations consistently and reliably.