Director, Sales Force Effectiveness

The Director of Sales Force Effectiveness (SFE) will be responsible for leading the SFE team and driving the field analysis and reporting for promoted brands. This role will enable stakeholder support for the US Commercial organization through partnership with the US sales, market access, and marketing teams and through close collaboration with the key ABCIA teams. This role will lead efforts to elevate our understanding of our customers and deliver actionable insights.This role requires a strategic understanding of the US commercial business including sales, marketing, and analytics. This role will also operate as a key member of the US Insights & Analytics team and strategic business partner to the US sales and marketing leadership teams.Responsibilities: Lead and enable the SFE team in proactively driving analysis and reinforce strategic alignment on key business areas to drive evolution of customer view (e.g. subnational) for pragmatic performance measurements and actionsConduct analysis into the variety of metrics regarding the effectiveness of CSL Sales teams by examining the correlations between performance, field activity, and market dynamics. Enable field leadership to effectively understand and communicate performance narrativesDevelop and implement a framework for integrating primary and secondary data sources to monitor performance and identify geographic trends for key customersResponsible for the continued improvement and evolution of sales performance reporting for sales leadership and all field teamsPartner with Sales Operations counterparts to inform and enhance key processes such as targeting, call planning, and ICOperationalize collaborative forums with field and corporate accounts leads to support strategic priorities, share intelligence, and generating actionable insightsLead or support execution of commercial projects related to field teamsFacilitate proactive communication and collaboration with field leadership to identify areas of improvement, best practices related to data and reportingQualifications:Bachelor’s degree required, preferably in business, or related field12+ years of experience in the commercial pharmaceutical or biotech industryExhibits effective collaborative and interpersonal skills to quickly build rapport and credibility with CSL stakeholdersDemonstrates strong competencies in analytics, operations, and project managementExcellent negotiation, communication, and relationship-building abilitiesKnowledge of relevant business, legal, and compliance requirementsPharmaceutical, medical, or healthcare experience requiredExperience with and successful track record of advancement of direct reportsDemonstrates strong competencies in analytics, operations, and project managementKnowledge of relevant pharmaceutical business, legal, and compliance requirementsExperience working with sensitive and confidential material requiredExperience working with multiple levels of in-house management (to VP level), as well as field-based personnel and management requiredStrong listening, communication, and relationship-building abilitiesAdvanced MS Excel, PowerPoint skills requiredHighly detail oriented, analytical abilities, communication skills, creative thinking, process management ability, able to work with little supervision, organizational skills, customer focus, ability to make decisions, problem solving skills, manage consultants / vendorsAbout CSL BehringCSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit and CSL Plasma at .Our BenefitsFor more information on CSL benefits visit How CSL Supports Your Well-being | CSL.You Belong at CSLAt CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit Opportunity EmployerCSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit .SummaryLocation: Americas, US-PA, King of Prussia, CSL BehringType: Full time