SATCOM IP Network Support Specialist

Job Description

Job Description

Location: Hill Air Force Base, Utah
Category: Network Administration and Ops
Schedule (FT/PT): Full Time
Travel Required: No
Shift: Day
Remote Type: No Remote
Clearance: Secret
Sector: Digital Modernization

Our customer is the Defense Information Systems Agency (DISA) located at Hill AFB, Utah, and acts as the provider of GIG/Defense Information System Network (DISN) services to the Department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Operations Center (DGOC).

We are seeking a Network Technician at Hill AFB, UT to support the Enterprise SATCOM Gateway Services (ESGS) Operations Support Cell for the Digital Modernization Sector and Global Solutions Management Operations II (GSMO-II) program.

Primary Responsibilities

• Create and update tickets utilizing DISA ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our clients Baseband, IF, and RF communications.

• Monitor network events and element management failures in real-time on a 24x7x365 basis.

• Perform IP network support to include configuration of routers, switches, firewalls and voice equipment.

• Perform IP satellite modem support to include configuration and issue of option/boot/RSP files.

• Remotely access and de-access customers into the IP/SATCOM networks.

• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SATCOM and IP network issues.

• Verify equipment is operating in the baseline configuration.

• Remotely provide global equipment configurations at DoD SATCOM Gateways utilizing the Satellite Access Authorization (SAA) and Gateway Access Authorization (GAA).

Basic Qualifications

• Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.

• Ability to work in a 24/7 operations environment.

• Moderate experience with one or more of the following: Utilization of SAA/GAAs as a source documentation for network configuration.

• Moderate understanding and experience with the operation and configuration of MILSATCOM encryption devices.

• Moderate understanding and experience with Satellite Communications (SATCOM) architecture and signal flow.

• Currently possess an active Secret security clearance.

• Ability to manage IP over SATCOM networks using iDirect/Linkway/EBEM or equivalent FM-TDMA hubs

• High school diploma and 2-4 years of experience.

PW Communications is a woman-owned, military-friendly firm that specializes in DoD contract support and proposal/document preparation for Federal contractors. For over 20 years, we have served as the premiere source in providing solutions to complex problems that face our clients daily. PW Communications’ staff is renowned as leaders in consultancy, and that is exactly why our clients trust us as THE source in handling mission essential needs.

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.