Remote Tier 1 IT Service Desk Pro
IQUASAR LLC
Sterling, VA
- Remote job
iQuasar LLC is seeking a Tier 1 Service Desk Specialist for a contract position that supports the Enterprise Service Desk. The role handles calls, emails, and chats, ensuring incidents are categorized and tracked in ITSM systems to restore services quickly. The candidate will resolve basic issues, assist with remote desktop tools such as BeyondTrust, and communicate with users professionally while meeting SLAs. Experience with Microsoft 365 and Active Directory is preferred. #J-18808-Ljbffr IQUASAR LLC
Vacancy posted 3 days ago
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