Remote IT Support Engineer - Tier 1 Help Desk
New Charter Technologies, LLC
- Remote job
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to deliver prompt, client-focused technical support in a fast-paced MSP environment. This remote role involves resolving printer issues, password resets, MFA, antivirus alerts, and supporting client applications. You will use ConnectWise PSA and IT Glue, communicating professionally while collaborating with a distributed team. Basic networking knowledge and a willingness to meet final candidates in person are expected. #J-18808-Ljbffr New Charter Technologies, LLC
$28 per hour
INSPYR Solutions is seeking a Service Desk Tier 1 technician for a 100% remote role supporting US-based clients. The position runs 10am-7pm CST and pays $28 per hour on a long-term contract. You will handle basic to intermediate troubleshooting, reset passwords, manage...Remote jobHourly payLong term contract- ...IT Help Desk Technician Tier 1.5 (MSP) We are a veteran-owned provider of Managed IT Services and proactive... ...Tier 1.5 (MSP) to handle first level support and some level 2 support for... ...routers, firewalls, and security. Remote access solution implementation and support...Remote work
- ...a Journeyman Computer User Support Specialist (Help Desk Support). The Journeyman Computer... ...for providing comprehensive Tier 1 and Tier 2 technical... ...connectivity problems. Utilize remote support tools to troubleshoot... ...3 teams. Contribute to the IT knowledge base by creating and...Remote workTemporary workWork at officeFlexible hours
$55k - $65k
...IT Helpdesk Technician Tier 1.5 We are a forward-thinking IT services provider committed to delivering top-notch support to small and medium-sized businesses. Founded by an experienced... ...Key Responsibilities: Deliver remote help desk support and resolve client issues...Remote workWork at office- ...Description Job Description IT Helpdesk Specialist (Tier 1 / Tier 2) Job Summary The... ...and escalated technical support for OASIS employees across... ...suited to an experienced help-desk professional with proven Tier... ...of Florida for a hybrid-remote role, as projects may need...Remote workPermanent employmentTemporary workLive inWork at officeImmediate start
- ...Provides first-line tech support for District... ..., ensuring quick IT issue resolution and... ...Summary The Help Desk Technician provides... ...Troubleshooting Provide Tier 1 and Tier 2... ...ticketing systems, and remote support tools.... ...software systems engineering, and/or applications...Remote workContract work
- ...Peraton is seeking a front-line IT Support Specialist to assist users with Windows desktop systems, peripherals, and Office tools. You will... ...when required. The role requires a high school diploma with 1 year of experience, basic Windows OS knowledge, and familiarity...Remote workWork at office
$50k - $65k
...process. Service Desk Technician Full Time... ...more than just an IT support provider-we're a team... ...in providing top-tier support to our clients... ...Technician Tier 1 , you will be the... ...activities. Providing remote support and... ...have 2-3 years of IT Help Desk, MSP, or related...Remote workFull timeInternshipWork at officeImmediate start3 days per week- ...Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to work remotely, supporting client environments across North... ...ticketing in ConnectWise PSA and IT Glue documentation. Ideal... ...have 1-5 years in a service desk or help desk setting, strong troubleshooting...Remote job
- ...West Salem, WI is seeking a Level 1 Help Desk Technician to provide frontline IT support to external business clients. You... ..., software, and network issues remotely and document interactions in the... ...and escalating complex tickets to Tier 2/3. Strong communication and eagerness...Remote work
- ...Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to support end users across... ...customer communication in a remote setting. Ideal... ...years in a service desk or help desk. Proficiency with ConnectWise PSA and IT Glue, plus knowledge of...Remote job
- New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to provide remote IT support for client environments. You will resolve printers, password resets, MFA issues, and antivirus alerts while onboarding new users. You’ll document work in ITGlue and ConnectWise...Remote job
- Cranial Technologies is seeking an IT Helpdesk Technician for our Tempe headquarters to provide tier one support for end users, imaging and configuring new computers, and remote assistance. The role requires strong communication, customer service, and the ability to manage...Remote workNight shiftDay shiftEarly shift
- Element Technologies is seeking a Tier 1 Service Desk Engineer to deliver prompt, user-focused technical support for client environments. This remote role serves across the United States with regular team collaboration and occasional in-person interviews local to the candidate...Remote jobLocal area
- Element Technologies is seeking a Tier 1 Service Desk Engineer to provide prompt, user-focused technical support in a remote-capable role. You’ll resolve... ...uses ConnectWise PSA and IT Glue for ticketing and... ...years in a service desk or help desk environment, a two-year...Remote job
- Element Technologies is seeking a Tier 1 Service Desk Engineer to deliver prompt technical support, resolving printers, password... ...client-specific applications. This remote role uses ConnectWise PSA and IT Glue, requiring 1-5 years MSP/help desk experience and a two-year...Remote jobLocal area
- ...Technologies, LLC is seeking a Tier 1 Service Desk Engineer to deliver prompt, client‑focused technical support remotely across North America. You’ll... ...maintain documentation in IT Glue, while collaborating... ...experience in a service desk or help desk environment, with a...Remote job
- TopDog Law LLC is seeking a Junior IT Helpdesk Specialist to support a fully remote workforce across multiple locations. The role emphasizes Tier 1 technical support, fast ticket resolution, and strong communication skills to ensure minimal downtime and excellent user experience...Remote job
- The Maryland Department of General Services (DGS) is seeking a Contract IT Helpdesk Resource to provide Tier 1 technical support for general IT and DGS applications within BEA/OIT. You will troubleshoot user issues, resolve incidents, fulfill service requests, manage account...Remote jobContract work
- ...will start as a remote employee until our... ...As a Help Desk and implementations... ...general technology support. You will troubleshoot... ...will have 1 to 3 years of professional IT support experience... ...complex issues to Tier 2 or Tier 3... ...Administration, Engineering, or Security roles...Remote workWork at office
- 7Seventy is seeking a Tier 1 Service Desk Specialist to provide first-line IT support for federal government users. You will handle incidents, requests, and problems... ...business applications, with BeyondTrust Bomgar for remote troubleshooting. #J-18808-Ljbffr 7SeventyRemote work
- Lozier Corporation in Scottsboro, AL is seeking an IT Support Specialist to assist end-users with tier 1/1.5 issues and basic system installations. The role includes support for on-site and remote staff, plus regular on-call responsibilities. Education preferences include...Remote work
- The Maryland Department of General Services (DGS) seeks a Tier 1 IT support resource to provide front-line technical assistance for general IT issues and DGS applications. This role supports both internal State and local users and external vendors, following ITIL-aligned...Remote jobLocal area
$21.75 - $25 per hour
...Solutions is looking for a Tier 1 Support Technician to be the... ...for our clients’ IT needs. You’ll solve everyday... ...and learn from senior engineers as you grow your... ...the ticket portal and remote sessions. Triage, prioritize... ...) ~1–2 years of help desk or IT support...Remote workWork from homeFlexible hours- ...client, is looking for a Tier I Service Desk Representative to support their help desk operations. The role... ..., with a strong focus on remote troubleshooting and guiding... ...tickets Resolve Tier 1 issues using standard... ...6 months of help desk or IT support experience in a corporate...Remote work
$45k - $60k
...DescriptionJob DescriptionIT Support Technician – Tier 1Department: IT Reports to: Director of... ...Alexandria, VA (onsite role; remote/telework not available)... ...seeking a motivated Tier 1 IT Support Technician to... ...assignedSupport various IT needs, from help desk tickets to onsite...Remote workWork at officeRelocation- ...Job DescriptionJob DescriptionPosition Sought:Tier 1 Support Desk TechnicianJob Description:DCR is seeking a customer-focused Tier 1 Service... ...support calls, you will be responsible for providing frontline remote assistance, diagnosing initial technical issues, and...Remote workFull timeCasual workFlexible hoursNight shift
- ...Role Overview The Help Desk Analyst will diagnose, troubleshoot... ...document, and resolve Tier 1 technical issues... ...After-hours support Critical Priority 1... ...Microsoft Teams Perform remote troubleshooting using approved... ...established Help Desk/IT Operations policies, processes...Remote workMonday to FridayShift workAfternoon shift
- ...Tier-1 Support PositionThis is a Tier-1 support position within the Technical... ...within Odyssey.Receive help desk calls and provide initial technical... ...using both hands-on and remote-control capabilities.Act as a... ...working with Tier-2 BPA and IT teams for support handoff where...Remote workFull timePart timeWork at officeFlexible hours
- ...Tier 1 It Support TechnicianMurfreesboro, TN (Plant/Office) - Murfreessboro... ...Support is provided by phone, remote tools, and in person on the production... ...verification procedures.Help users with VPN and MFA sign-... ...phone system support for desk phones, softphones, and floor...Remote workFull timeWork at officeShift workAfternoon shift
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