Remote IT Help Desk Engineer (Tier 1)
New Charter Technologies, LLC
- Remote job
New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to provide remote IT support for client environments. You will resolve printers, password resets, MFA issues, and antivirus alerts while onboarding new users. You’ll document work in ITGlue and ConnectWise PSA and collaborate with teammates to keep systems running smoothly. The role requires a two-year technical degree and 1–5 years in a service desk setting, with preferred MSP exposure and certifications like A+ or #J-18808-Ljbffr New Charter Technologies, LLC
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- ...Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to work remotely, supporting client environments... ...with ticketing in ConnectWise PSA and IT Glue documentation. Ideal candidates... ...have 1-5 years in a service desk or help desk setting, strong troubleshooting...Remote job
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- ...Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to deliver prompt, client-focused... ...in a fast-paced MSP environment. This remote role involves resolving printer issues... ...applications. You will use ConnectWise PSA and IT Glue, communicating professionally...Remote job
- ...Technologies, LLC is seeking a Tier 1 Service Desk Engineer to deliver prompt, client‑focused technical support remotely across North America. You’ll... ...maintain documentation in IT Glue, while collaborating... ...experience in a service desk or help desk environment, with a...Remote job
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- Prescient Edge is seeking a Help Desk Representative to support a Federal Government... ...contract award. The role requires IT support expertise, strong ticketing... ...career growth. Candidates will resolve Tier 1 and 2 issues, provide remote support, and assist with device...Remote workContract work
$64.6k - $77.6k
...in Madison seeks a full-time Service Desk Analyst to provide Tier 1 technical support, analyze problems,... ...: Madison, WI, with potential partial remote work; on-site reporting may be required... ...have customer-service experience and IT fundamentals. #J-18808-Ljbffr State of...Remote workFull time- ...Inc. is seeking a Helpdesk Technician to provide Tier 1-2 support for internal and client systems in a hybrid IT environment. You will troubleshoot hardware, software... ..., and related services, and occasional travel to remote branches as needed. #J-18808-Ljbffr Harnish...Remote work
- ...Diverse Job Seekers in San Diego, CA seeks an entry-level IT Service Desk Technician with 2+ years in IT and 1+ year in helpdesk. You will be the first point of contact for users, logging tickets and providing tier 1 support for software, hardware, network, and telecom...Remote job
- Boyd Company is seeking a Help Desk Support Specialist to provide Tier 1 IT support in a hybrid work environment from Louisville, KY. You will handle user issues... ...setting. After-hours duties and occasional travel to remote branches are required. #J-18808-Ljbffr Boyd CompanyRemote work
- Mobiz IT in Houston is seeking a dependable Level 1 IT Support Engineer to provide on-site technical support at a client's production... ...issues and bridge gaps between remote IT support and field... ...asset records. At least 3 years of help desk/desktop support in multi-site environments...Remote work
- ...Role Overview The Help Desk Analyst will diagnose, troubleshoot, document, and resolve Tier 1 technical issues involving computers, desktop... ...Microsoft Teams Perform remote troubleshooting using approved... ...Follow established Help Desk/IT Operations policies, processes...Remote workMonday to FridayShift workAfternoon shift
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...DescriptionIT Support Technician – Tier 1Department: IT Reports to: Director of... ..., VA (onsite role; remote/telework not available)Position... ...are seeking a motivated Tier 1 IT Support Technician to join... ...assignedSupport various IT needs, from help desk tickets to onsite...Remote workWork at officeRelocation$55k - $65k
...IT Helpdesk Technician Tier 1.5 We are a forward-thinking IT services provider committed to delivering top-notch support to small and medium... ...to hear from you! Key Responsibilities: Deliver remote help desk support and resolve client issues efficiently. Track...Remote workWork at office- ...IT Help Desk Technician Tier 1.5 (MSP) We are a veteran-owned provider of Managed IT Services and proactive Security solutions based in Frisco,... ...and LAN connectivity, routers, firewalls, and security. Remote access solution implementation and support: VPN, Terminal...Remote work
- Overview Tier 1 Help Desk Representative (Japanese language) - IT/Networking Industry. Global provider of internet infrastructure... ...-time, direct hire position. Remote work begins after the 90-day... ...Escalate complex issues to engineering or higher-tier support teams when...Remote workFull timeMonday to FridayShift work
$37.44k - $41.6k
...partners with our customers to make IT effortless so they can focus... .... About the Role: The Tier 1 Support Analyst is the first... .... Tier 1s handle the bulk of help desk tickets for their team and are... ...finding solutions. Location: Remote Shift: Multiple Hourly...Remote workHourly payFull timeWork at officeShift work- ...Tier 1 It Support TechnicianMurfreesboro, TN (Plant/Office) - Murfreessboro... ...Support is provided by phone, remote tools, and in person on the... ...verification procedures.Help users with VPN and MFA sign-in... ...basic phone system support for desk phones, softphones, and floor...Remote workFull timeWork at officeShift workAfternoon shift
- Service Desk Analyst (Tier 1 & Tier 2 - IT Support and Cybersecurity Compliance) Axiom Path is an AI-first recruiting... ...of onsite collaboration and remote support. Long-Term Contract Opportunity... ...experience in IT Service Desk, Help Desk, Desktop Support, or comparable...Remote workLong term contractFor contractors
- ...employees, ensuring quick IT issue resolution and... ...Position Summary The Help Desk Technician provides first... ...Provide Tier 1 and Tier 2 support for... ...ticketing systems, and remote support tools. Ability... ...services, software systems engineering, and/or applications development...Remote workContract work
$55k - $63k
About Framework IT Framework IT is Chicago's premier IT Managed Service... ...be the first line of support, helping end-users solve problems,... ...systems Deploy & Educate Deploy remote monitoring and management tools... ...) What You Bring Required: 1-2 years of IT troubleshooting...Remote workWork at officeWork from homeFlexible hours- Job Description Job Description IT Helpdesk Specialist (Tier 1 / Tier 2) Job Summary The IT Helpdesk Specialist... ...position is suited to an experienced help-desk professional with proven Tier 1 and... ...in the State of Florida for a hybrid-remote role, as projects may need in person...Remote workPermanent employmentTemporary workLive inWork at officeImmediate start
- ...Computer User Support Specialist (Help Desk Support). The Journeyman... ...responsible for providing comprehensive Tier 1 and Tier 2 technical support... ...problems. Utilize remote support tools to troubleshoot... ...Tier 3 teams. Contribute to the IT knowledge base by creating and...Remote workTemporary workWork at officeFlexible hours
$50k - $65k
...application process. Service Desk Technician Full Time... ...more than just an IT support provider-we'... ...in providing top-tier support to our... ...Service Technician Tier 1 , you will be the... .... Providing remote support and occasional... ...have 2-3 years of IT Help Desk, MSP, or related...Remote workFull timeInternshipWork at officeImmediate start3 days per week- Element Technologies is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) who thrives in a fast-paced, client-focused... ...for end users across client environments. This remote role utilizes ConnectWise PSA and IT Glue to manage tickets and documentation while...Remote job
- New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to join our remote support team. You’ll quickly solve end-user issues, assist... ...new user setups, and maintain documentation in IT Glue while using ConnectWise PSA to manage...Remote job
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- Element Technologies is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) to provide remote end-user support for clients nationwide. You will resolve technical... ...ticket management in ConnectWise PSA, accurate IT Glue documentation, and collaboration with the...Remote job
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