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Remote IT Help Desk Engineer (Tier 1)

New Charter Technologies, LLC

Helena, MT
  • Remote job

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to provide remote IT support for client environments. You will resolve printers, password resets, MFA issues, and antivirus alerts while onboarding new users. You’ll document work in ITGlue and ConnectWise PSA and collaborate with teammates to keep systems running smoothly. The role requires a two-year technical degree and 1–5 years in a service desk setting, with preferred MSP exposure and certifications like A+ or #J-18808-Ljbffr New Charter Technologies, LLC

Vacancy posted 4 days ago
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