Executive Director

Executive Director – Senior Living Community Leader Charter Senior Living- Verona, WI Starting pay between $103,000-$105,000/yr Looking for our next all-star Executive Director with assisted living leadership, operational management, and sales experience! At Charter Senior Living, we are dedicated to enhancing the lives of our residents through compassionate care, meaningful relationships, and operational excellence. Our mission — To Enhance the Human Spirit — extends not only to our residents, but also to every associate, family member, and community we serve. We are seeking a dynamic, results-driven, and servant-hearted leader to oversee all operations within our senior living community while driving occupancy, resident satisfaction, associate engagement, and financial performance. This role is ideal for an experienced senior living leader who thrives in a fast-paced environment, leads with accountability and compassion, and is passionate about creating an exceptional experience for residents and associates alike. If you are ready to lead a community with purpose while making a meaningful impact every day, we would love to meet you! Why Join Charter Senior Living? Executive Director Rewards & Benefits - Competitive salary and bonus plan - Career development and advancement opportunities - Education reimbursement opportunities - Get paid today with ZayZoon - Free medical insurance plan options - Medical, dental, and vision insurance - Paid training - Paid time off and holiday pay - Supportive executive leadership team - Environment where your voice is heard and valued - Opportunity to lead a mission-driven and resident-focused community Our Mission To Enhance the Human Spirit Our Core Values - Serve with Heart - Serve with Purpose - Serve with Courage - Have Fun While Serving Position Summary The Executive Director is responsible for the overall leadership, operational success, and culture of the community while ensuring residents receive exceptional care and services in a warm, welcoming, and engaging environment. This position oversees all day-to-day community operations including resident satisfaction, financial performance, occupancy growth, regulatory compliance, associate leadership, and quality assurance. The Executive Director partners closely with department leaders to create a culture that reflects Charter Senior Living’s mission and core values while driving operational excellence and maintaining strong relationships with residents, families, associates, and the local community. Key Responsibilities - Lead and oversee all daily community operations - Drive occupancy growth and support community sales efforts - Manage revenue, expenses, labor, and overall financial performance - Ensure high-quality resident care and customer service - Maintain compliance with all federal, state, and company regulations - Lead, mentor, and develop department leaders and associates - Foster a positive, engaging, and mission-driven community culture - Build strong relationships with residents, families, referral partners, and community organizations - Support hiring, retention, and associate engagement initiatives - Ensure smooth business office and operational management - Partner with leadership teams to achieve strategic goals and performance targets Qualifications - 2 years of ED experience - Administrator’s License for CBRF - Proven experience as an Executive Director within Assisted Living, Memory Care, or Senior Living preferred - Strong background in sales, occupancy management, and financial oversight - Experience managing budgets, labor, and operational performance - Excellent leadership, communication, and organizational skills - Passion for serving seniors and enhancing quality of life - Ability to lead teams in a fast-paced and service-focused environment - Experience opening a new senior living community preferred but not required - Demonstrated ability to drive results while maintaining compassionate leadership What Makes a Great Fit We are looking for someone who: - Leads with integrity, accountability, and compassion - Is passionate about senior living and resident-centered care - Thrives in leadership, operations, and relationship-building - Creates strong, positive team cultures - Balances operational excellence with hospitality and heart - Drives occupancy and performance while maintaining exceptional resident experiences What Our Associates Say About Charter “It truly feels like family at Charter.” “The residents become an extension of my family.” “They truly live out their mission and values.” “I love working for a company that genuinely puts people first.” If you are a passionate senior living leader looking for an opportunity to grow your career while making a meaningful impact on residents, families, and associates every day, apply today to join Charter Senior Living! #HPINDEED