Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
With six years of experience as a State Farm agent and another six as a team member before that, I bring more than a decade of industry knowledge to the table. My husband Jim and I share our home with our two beloved dogs, Asher and Niko, and we love spending our free time exploring the outdoors and going on adventures together. That same passion for connection carries into our office culture — we’re a friendly, growing team with a deep commitment to educating our customers and helping them feel confident in their coverage.

Our office currently has three team members, and we pride ourselves on creating a supportive environment where people can truly thrive. Perks include a flexible schedule, paid licensing, opportunities for advancement, and unique wellness benefits — my husband, a chiropractor, visits the office once a month to offer adjustments to the team.

We’re looking for outgoing, friendly individuals with a growth mindset who want to build meaningful relationships and grow their careers. If you’re excited about learning, helping people, and growing in a supportive and collaborative environment, this could be the perfect place for you.

ROLE DESCRIPTION:
Yesenia Alvarez - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.