Senior Communications Technician

Senior Communications Technician / Shop ManagerWe are seeking a Senior Communications Technician / Shop Manager to oversee daily operations and maintenance activities at the Bren Mar facility under Government direction. This hands-on leadership position manages shop workflow, service tickets, equipment accountability, maintenance, programming, testing, repair, and deployment readiness for TACCOM systems.Duties and ResponsibilitiesOversee daily shop operations and maintenance tasksTrack, assign, prioritize, and resolve TACCOM taskings and service ticketsSupport operation and maintenance of the customers land mobile radio systemPerform and coordinate preventive and corrective maintenanceProgram, update, test, troubleshoot, repair, install, and configure radios, subscriber equipment, and related infrastructureManage equipment staging, accountability, preparation, shipment, and deployment readinessCoordinate with TACCOM personnel, field users, engineers, vendors, and support staffProvide status updates, maintenance documentation, and timely issue escalationExecute work efficiently in accordance with Government direction, safety practices, and mission requirementsRequirementsEight or more years of experience operating, maintaining, troubleshooting, programming, testing, installing, or repairing communications systems, including at least five years supporting LMR, P25, or comparable public-safety communications systems, preferred. Prior experience leading technicians or managing communications-shop operations is strongly preferred.Demonstrated experience operating, maintaining, troubleshooting, programming, testing, installing, and repairing LMR, P25, encrypted tactical communications systems, subscriber equipment, and related infrastructureTechnical knowledge of radio programming and preventive and corrective maintenanceExperience managing service tickets, equipment accountability, and communications-shop operationsExperience in a federal law-enforcement or comparable public-safety communications environmentAbility to oversee daily O&M activities and lead technical personnel in a mission-focused shopMust be able to obtain and maintain the DHS/ICE suitability determination required for access to ICE systems and facilitiesU.S. citizenship required because the position involves the operation, management, or maintenance of DHS IT systems