Executive Director of Operations

Your interest in this position and application is very important to us. We will respond to your application within one business day.

Our client is looking for an experienced and motivated Executive Director of Operations who responsible for overseeing the daily business performance of multiple early childhood education directors and schools across New York State . This role ensures high-quality program delivery, regulatory compliance, operational excellence, and a family-centered experience. The Executive Director coaches and develops regional/site leaders, strengthens organizational culture, and drives continuous improvement in alignment with the company's mission, values, and long-term growth strategy.

• This is a Direct Hire position with the school
• Monday – Friday; year-round employment

Compensation

• Base Salary: $110,000 – $130,000/year (commensurate with education, credentials, and multi-site experience)
• Bonus opportunities

Benefits

• Medical, Dental & Vision Insurance
• 401(k) Match Retirement Plan
• Paid Time Off
• Life Insurance
• Child Enrollment Discount
• Professional Development Assistance

Key Responsibilities

Licensing, Compliance & Operational Oversight

• Ensure all centers consistently meet or exceed state licensing standards, accreditation requirements, and internal policies.
• Monitor compliance systems, conduct site audits, and address deficiencies with action plans.
• Oversee daily operational performance across all locations.
• Develop and maintain operational procedures, site task calendars, and standard operating guidelines.

Leadership, Coaching & Team Development

• Supervise Regional or Site Directors, providing ongoing coaching and evaluation.
• Implement leadership development frameworks that empower managers.
• Conduct regular management meetings to ensure communication of organizational expectations.
• Foster a positive organizational culture rooted in learning and accountability.

Family & Community Engagement

• Serve as a key ambassador of the organization within the community.
• Ensure high standards of family communication and customer service.
• Build and maintain relationships with community partners.
• Represent the organization at events, meetings, and professional associations.

Financial & Business Management

• Oversee operational budgeting, staffing models, and spending controls.
• Review and approve center expenditures.
• Monitor enrollment trends, classroom utilization, payroll percent and performance metrics.
• Ensure compliance with funding, grants, and subsidy program requirements.

Organizational Growth & Integration

• Lead operational onboarding of new centers, including licensing transitions and systems alignment.
• Identify opportunities to increase efficiency and quality.
• Support strategic planning and organizational initiatives.

Communication & Documentation

• Maintain regular communication with the CEO, leadership team, staff, and families.
• Produce reports, operational updates, and regulatory materials.
• Ensure effective information flow across teams.

Qualifications

• REQUIRED Education: Bachelors Degree or higher, Masters preferred
• REQUIRED Multi-Site Experience: 5+ years of supervisory multi-site experience in the Early Childhood Education industry
• Must be able to lift up to 50 lbs. in connection with the handling of children for the facilitation of programs, child safety, and potential emergency situations.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.