Alcohol Monitoring Technician
RECOVERY MONITORING SOLUTIONS
Job Details Job Location: Dallas - Dallas, TX 75247 Position Type: Full Time An Alcohol Monitoring Technician is responsible for installing and monitoring our offender surveillance and alcohol monitoring technologies for courts, probation & parole departments, treatment providers and other agencies in our Dallas office. ESSENTIAL FUNCTIONS: Meet with clients to install, remove, or perform maintenance on the monitoring technologies and provide customer service duties to clients and the agencies served. Schedules installation appointments for all new referrals and maintenance appointments. Manages daily communication and equipment alerts and maintenance items. Creates individual customer accounts and tracks participant as well as taking payments for services provided. Delivers participant completion, non-compliance and payment reports to appropriate supervising agencies. Qualifications Two (2) years of customer service experience. Bilingual proficiency in English and Spanish is preferred. Schedule Monday-Friday 10am-7pm Monday- Friday 8am-5pm rotating Saturdays #J-18808-Ljbffr
Vacancy posted 13 hours ago
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