Bilingual Receptionist (Olmdsted Green West)

Bilingual Receptionist

WinnCompanies is looking for a Bilingual Receptionist to join our team at Olmdstead Green West, a 300-unit mixed income residential community located in Mattapan, MA. In this role, you will act as first point of contact at a Winn Managed property. Your primary responsibility is to provide a great customer service to our residents, clients and others through the telephone, face-to-face reception, mail and messages.

The pay range for this position is $16.70 to $20.85 per hour, dependent on experience. The work schedule is as follows: Monday through Friday from 8:30AM to 5:00PM.

Responsibilities:

• Answer incoming calls and transfer to appropriate contact.
• Listen to resident complaints, log, and send to appropriate contacts.
• Greet guest and guide them to appropriate colleagues.
• Provide administrative support.
• Perform special projects as assigned.
• Ability to utilize Microsoft Office applications and Outlook for daily operations, communication, and record keeping.
• Provide professional support to address and resolve concerns.

Requirements:

• 1 year of relevant work experience.
• Excellent organizational and administrative skills.
• Bilingual in English and Spanish.
• Experience with computer systems, particularly Microsoft Office.
• Ability to plan, organize, and prioritize work.
• Ability to provide a high level of customer service in a professional and respectful manner.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications:

• High school diploma or GED equivalent.
• Previous reception experience.
• Ability to manage multiple assignments and tasks.

Our Benefits:

Regular full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
• To learn more, visit winnbenefits.com

Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members' career growth and professional development.

A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we're committed to celebrating and uplifting our team members.

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there's a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.