HVAC & Equipment Maintenance Manager

HVAC & Equipment Maintenance Manager Location: Hanover, NH • Onsite only • Regular Full Time • 40 hours/week • 12 months/year Position Purpose: As the HVAC & Equipment Maintenance Manager, reporting to the Director of Maintenance Services, you oversee daily operations crucial to Dartmouth College’s Facilities Operations and Management (FO&M). You lead a team responsible for HVAC maintenance, plumbing, and various building systems, ensuring seamless functioning of essential systems like heating and ventilation. These systems provide essential services to support research, academic, athletic, and residential experiences for the Campus community that require effective delivery of services and emergency response. Your role involves both managing internal personnel and coordinating contractors. You work closely with FO&M supervisors/managers and support facilities managers in the Real Estate Office (REO), Dartmouth College Athletic Department (DCAD), Professional Schools, Residential Operations, and other College organizations. Dartmouth facilities include over 6.5 million square feet in 165 buildings, serving over 5,900 students and 4,000 faculty and staff in a variety of spaces, including Ravine Lodge and College Grant. Required Qualifications – Education And Experience: Associates plus 5+ years of experience or an equivalent combination of education and experience. Required Qualifications – Skills, Knowledge And Abilities: Associate/bachelor’s degree in HVAC technology or equivalent experience and technical certifications. Ten years of progressive experience, preferably in higher education or institutional settings, including supervisory roles. Valid driver’s license in compliance with Dartmouth College’s Driver Safety and Motor Vehicle Policy. Strong leadership skills to motivate staff toward excellence. In-depth knowledge of HVAC systems, including heating, cooling, ventilation, and air quality management. Extensive troubleshooting skills in HVAC system components and equipment. Familiarity with safety codes, building regulations, and college policies. Experience in estimating, scheduling, and managing multiple projects. Proficiency in standard business software (e.g., Microsoft Office) and computerized maintenance management systems. Effective communication skills with staff, college personnel, and contractors. Budget planning and financial management expertise. Project management skills, including planning, scheduling, and contract management. Availability for on-call duty during emergencies, including after-hours response. Commitment to sustainability initiatives. Preferred Qualifications: Master plumbing/plumbing license and/or universal refrigeration license preferred. Experience with Johnson, Honeywell, and other BAS systems. Department Contact For Recruitment Inquiries: Admin HR Services Department Contact Phone Number: View phone number on click.appcast.io Department Contact For Cover Letter And Title: Jason Bergeron, Assistant Director Maintenance Services Equal Opportunity Employer: Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all. Background Check: Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. Is Driving a Vehicle An Essential Function Of This Job? Yes Special Instructions To Applicants: Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College. For details, please see policy at the Tobacco-Free policy link. Quick Link: Responsibilities Team Leadership and Performance Management Lead the assigned shop staff, foster teamwork, and coordinate with other department managers to ensure seamless workflow. Manage a diverse team including plumbers, gas/oil burner technicians, building maintenance workers, and refrigeration technicians, overseeing planned, unplanned, and emergency response services. Collaborate with managers to identify opportunities for innovation and continuous improvement, implementing best practices to reduce costs, enhance efficiency, and boost productivity. Provide direction, support, and mentorship to direct reports, including performance management, hiring, and professional development. Resolve conflicts constructively to strengthen team cohesion and trust among team members, managers, and partners. Act as primary escalation point for risks or issues, develop mitigation strategies, and escalate as needed to FO&M leadership. Manage resource scheduling and assignments to optimize operational efficiency and identify staff training needs and growth opportunities. Communicate effectively using verbal, visual, and written skills to convey messages across the organization. Develop and implement emergency response plans for HVAC failures and other emergencies with rapid and effective resolution. Ensure compliance with regulations, codes, and standards governing HVAC operations, maintaining safety, environmental, and industry best practices. Percentage Of Time: 45 Description: Customer Service and Relationship Management Provide exceptional customer service, promptly addressing concerns and building rapport to understand needs. Manage third-party contractors and supply vendors to ensure service delivery meets expectations. Serve as a point of escalation for customer issues related to work order completion and service matters, escalating to FO&M leadership as needed. Percentage Of Time: 15 Description: Service Delivery Advocate for a safe work environment and ensure work complies with OSHA, state/federal, local, and regional requirements. Utilize work order management, review KPIs/SLA reports, and incorporate them into daily operations. Deliver best-in-class HVAC, refrigeration, plumbing, gas/oil burner work, preventative maintenance, emergency and planned maintenance, quality assurance, and maintenance of critical systems. Estimate the cost of work orders where required and manage procurement of materials and timely completion of work by staff. Percentage Of Time: 20 Description: Planning and Budgeting Ensure HVAC and other mechanical system considerations are included in capital projects, and contribute to the annual maintenance plan. Collaborate with Campus Services financial staff to manage fiscal, procurement, and resource administration within areas of responsibility. Manage operating expenses and advise on variances, identifying opportunities for cost savings; advise on overhead, tools, and equipment needs. Contract management and compliance with third-party contractors and vendors. Percentage Of Time: 10 Description: Culture and Employee Belonging We strive to make Campus Services a welcoming place where people feel heard, accepted, and valued. We emphasize diversity, inclusion, and cultural awareness in actions and communications. Demonstrates commitment to diversity, inclusion, and cultural awareness. Participates in division-wide initiatives and training, promoting the seven Principles: Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability, and Respect. Fosters a growth mindset to improve inclusion across the division. Percentage Of Time: 10 Other: Performs other duties as assigned. Seniority level Mid-Senior level Employment type Full-time Job function Management and Manufacturing Industries Online Audio and Video Media Referrals increase your chances of interviewing at Inside Higher Ed by 2x Get notified about new Heating Air Conditioning Specialist jobs in Hanover, NH. #J-18808-Ljbffr