Nurse Manager

Job TitleLocation: New York, NYWork Schedule: Evening Shift 3pm-11pmResponsibilities:Lead nursing practice using the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing.Demonstrate proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role model expected behaviors.Ensure integration of PHR into clinical activities to enhance Relationship Centered Care.Validate staff members round hourly on all patients through direct observation and patient feedback.Assess staff competency in PHR and provide consistent meaningful feedback.Conduct rounding of all patients daily (Monday-Friday).Communicate quantitative and qualitative information regarding patient experience and staff engagement to the team.Collaborate with the physician dyad and escalate concerns as appropriate.Follow up on all patient concerns in a timely manner and provide service recovery as needed.Role model Mount Sinai Relationship Centered Care (MSHRCC) actions such as Admission Welcome, Bedside Shift Report, and more.Huddle with staff at the start of each shift, identifying high-risk patients.Initiate service recovery for patients and family members who have concerns.Interpret and communicate patient experience scores and benchmarks to the staff.Requirements:Bachelor of Science with a major in nursing required.Minimum 3 years of nursing clinical care experience with Charge Nurse/Supervisory experience preferred.Relevant clinical competence in area of nursing practice assigned.Licensed as a registered nurse with current registration in New York State.Preferred Skills:Experience in emergency department settings.Master's in nursing or health-related field preferred.