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IT Support Lead & Manager - SLA-Driven Tech Team

Smart Geeks

Smart Geeks in Washington is seeking a skilled IT Manager to oversee a team of support personnel in troubleshooting daily IT issues. You'll implement policies, prepare routes for technicians, and evaluate new information systems to enhance user experience. The ideal candidate will have A+ Certification, 3 years of helpdesk/support experience, and strong leadership skills, alongside a high school diploma. This role promises dynamic responsibilities in a collaborative environment. #J-18808-Ljbffr Smart Geeks

Vacancy posted 3 days ago
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