Senior Director, Inventory Strategy and Product Management

Senior Director, Inventory Strategy and Product Management New York City, NY, United States Full time Schedule $206,400 - $343,290 Annually* * based on job, location, and schedule Be part of an amazing story. Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Senior Director, Inventory Strategy & Product Management defines and executes the company’s end‑to‑end inventory vision across merchandising, supply chain, stores, digital, finance, and technology. This role leads inventory strategy, inventory optimization, replenishment systems, allocation capabilities, and the product management roadmap for inventory‑related platforms and tools. The Senior Director drives profitable sales growth, improves inventory productivity, increases in‑stock performance, and enhances the customer experience through modern inventory practices, advanced analytics, and scalable technology solutions. The role partners closely across functions to ensure inventory investments align with business objectives and enterprise transformation priorities. What You Will Do Strategic Leadership & Planning Lead the development and execution of inventory and planning strategies that support sales growth, margin optimization, and inventory productivity. Partner with senior leadership to translate enterprise priorities into clear, actionable plans across planning and inventory operations. Own core operating rhythms, including forecasting cycles, inventory reviews, and leadership checkpoints. Inventory & Operations Management Drive improvements across key inventory productivity metrics, including turnover, weeks of supply, fill rate, sell‑through, markdown optimization, and in‑stock performance. Lead continuous improvement across allocation, replenishment, and end‑to‑end inventory lifecycle management. Ensure strong alignment between planning decisions and operational execution. Process, Technology & Innovation Advance planning and inventory capabilities through the implementation and ongoing optimization of tools, including planning systems, forecasting models, and analytics platforms. Lead and develop a team of product managers accountable for inventory and supply chain product portfolios. Champion agile product management practices and cross‑functional delivery models. Partner closely with Technology and Product teams on roadmap development, system enhancements, and adoption. Lead modernization efforts leveraging advanced analytics, AI, and automation to improve decision‑making and operational efficiency. Analytics & Decision Support Establish KPI frameworks and executive‑level reporting for inventory health, productivity, forecasting accuracy, and operational performance. Leverage advanced analytics, predictive modeling, and AI‑driven insights to improve inventory decisions. Integrate customer behavior, demand signals, and operational data to optimize inventory positioning and availability. Cross‑Functional Partnership Serve as a strategic partner to Merchandise Planning, Merchandising, Supply Chain, Finance, and Technology teams. Influence without authority to resolve complex, cross‑functional challenges. Communicate clearly with senior stakeholders on risks, opportunities, and performance against goals, while building strong governance and decision frameworks. Lead, coach, and develop a team of directors and managers across planning and inventory functions. Set clear expectations, invest in talent development, and build strong succession plans. Foster a culture of accountability, collaboration, and continuous learning. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. In addition to the essential duties mentioned above, other duties may be assigned. Skills You Will Need Inventory Strategy & Enterprise Planning: Proven ability to define and execute end‑to‑end inventory and planning strategies that drive sales growth, margin optimization, inventory productivity, and customer experience at enterprise scale. Retail Inventory & Planning Expertise: Deep knowledge of retail inventory management concepts, including forecasting, allocation, replenishment, lifecycle management, turnover, weeks of supply, sell‑through, markdown optimization, and in‑stock performance. Strategic-to-Execution Leadership: Strong strategic thinking with the ability to translate enterprise vision and priorities into clear, actionable plans and disciplined execution across planning and inventory operations. Product Management & Platform Leadership: Experience leading product management teams and owning roadmaps for inventory, planning, and supply chain platforms, including ERP, OMS, WMS, allocation, replenishment, and inventory optimization systems. Technology, Analytics & Innovation: Demonstrated capability advancing inventory and planning through modern systems, advanced analytics, predictive modeling, AI/ML, and automation to improve decision quality and operational efficiency. Omnichannel Fulfillment Enablement: Strong understanding of omnichannel retail operations, ensuring inventory platforms support BOPIS, ship‑from‑store, same‑day delivery, marketplace, and evolving fulfillment models. Data‑Driven Decision Making: Ability to establish KPI frameworks and executive reporting, leveraging customer behavior, demand signals, and operational data to optimize inventory positioning, availability, and performance. Financial Acumen & Working Capital Management: Strong financial perspective with a deep understanding of working capital, inventory economics, margin optimization, and investment trade‑offs. Cross‑Functional & Executive Partnership: Demonstrated success partnering cross‑functionally with Merchandising, Merchandise Planning, Supply Chain, Finance, and Technology, with the ability to influence without authority and resolve complex enterprise challenges. Enterprise Change & Transformation Leadership: Experience leading modernization and transformation initiatives, operating effectively through ambiguity, driving adoption, and sustaining change at scale. Talent Leadership & Development: Proven people leader with experience developing directors and managers, setting clear expectations, coaching high performers, building succession plans, and fostering a culture of accountability and continuous learning. Executive Communication & Governance: Effective communicator who simplifies complexity, clearly articulates risks and opportunities, and builds strong governance and decision frameworks with senior leadership. Who You Are Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 10-plus years of experience in merchandise planning, inventory management, supply chain, or operations, with at least 5 years in a senior leadership role. Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. Able to work a flexible schedule based on department and company needs. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here. About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. #J-18808-Ljbffr Macy's