Senior Manager, Renewals Strategy

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category: Operations About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword – it’s a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. We are looking for a highly motivated team member to structure, lead, and deliver strategy support for the Renewals Organization. This role will be focused on supporting the renewals motion for all of our products and will be responsible for strategic planning, business analysis, and executing on a strategy to limit attrition and drive growth across our product portfolio. Responsibilities Propose, identify, and activate growth levers to help the Renewals teams meet their goals. Design and interpret key performance metrics; deliver insights and recommendations. Leverage data to identify and recommend areas of strategic focus for the global renewals teams. Prepare recommendations for strategic decision making. Partner with business partners to align on goals, challenges, and data needed to support the strategy and proactively make recommendations. Communicate risk clearly and take the lead in developing resolution strategies. Work cross‑functionally to develop growth plans for various geographies and market segments. Help prepare and lead quarterly business reviews. Experience 5+ years of relevant experience in sales operations, renewals operations, or management consulting with strong exposure to B2B go‑to‑market strategy. Proven success in sales strategy, renewals strategy, or business operations roles related to business metrics, operations, sales enablement, and revenue growth. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience). Skills Strong executive presence and engagement skills. Exceptional problem solving and analytical skills; demonstrated ability to structure complex problems, develop solutions, and craft high quality executive presentations. Flexibility and ability to adjust on the fly to new demands; sense of urgency. Confident communicator with attention to detail, oral, written, and presentation skills. Ability to see the big picture, innovate, and adapt to change. Knowledge of Salesforce products. Knowledge of Renewals processes. Self‑starter motivated to go above and beyond the task at hand and succeed in a collaborative, fast‑paced environment. Benefits Time off programs Medical, dental, vision, mental health support Paid parental leave Life and disability insurance 401(k) plan Employee stock purchasing program Posting Statement Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We assess employees and potential employees on the basis of merit, competence, and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. EEO Statement At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary for this position is $143,400 – $216,900 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range is $172,200 – $236,700 annually. Compensation includes base salary plus applicable bonus, incentives, equity, and benefits. #J-18808-Ljbffr Salesforce