Sales Operations Coordinator

WORKING HOURS: 8:00 AM – 4:00 PM Pacific Time REPORTS TO: Senior Director of Operations PAY RANGE: $25 – $40 per hour LOCATION: Remote TYPE: Full-time | Individual Contributor WORKING HOURS: 8:00 AM – 4:00 PM Pacific Time REPORTS TO: Senior Director of Operations PAY RANGE: $25 – $40 per hour

ABOUT NODPOD

Nodpod is a female-founded and owned startup sleep-wellness brand based in California. We design and sell award-winning weighted sleep products, including The Weighted Blanket for Your Eyes—a strap‑free weighted sleep mask—and Nodpod BODY, a chest-sized weighted pod. Nodpod’s mission is to transform sleep wellness through simple, innovative products that deliver natural stress relief and better rest.

ABOUT THE ROLE

Own wholesale orders from start to finish. Process orders from Faire, MarketTime, and other wholesale and marketplace channels, manage our storefronts, and partner with our Fulfillment & Logistics Manager to make sure every order ships accurately and on time. Be the go‑to contact for our partners. Support wholesalers, sales reps, and marketplaces like Faire, MarketTime, TikTok Shop, Amazon, and eBay with order updates, onboarding, and quick problem‑solving. Support our Key Account Manager. Monitor EDI health for major retail accounts, keep vendor portals up to date & communicate any impacts to our scorecard to necessary internal stakeholders for mitigation, and take on ops and admin tasks that help big accounts thrive. Keep the money and data clean. Generate invoices, maintain our product SKU catalog across every platform, and use simple reporting to spot ways to save time and money. Protect the brand. Work with our brand‑protection agency, MarqVision, to catch counterfeits, flag pricing issues, and keep wholesale partners aligned with how Nodpod should look and sell.

REQUIRED QUALIFICATIONS

Love spreadsheets and are comfortable with Excel or Google Sheets, including pivot tables, XLOOKUP/VLOOKUP, and data cleanup Catch the small details others miss, especially in pricing, product data, and account info Juggle multiple accounts and deadlines without breaking a sweat Communicate clearly and warmly with partners and teammates Take initiative, jump in where needed, and enjoy learning new systems

ADDITIONAL EXPERIENCE THAT ADDS VALUE

Experience with Faire, MarketTime, or B2B e-commerce platforms; familiarity with EDI; exposure to NetSuite, Salesforce, and/or a WMS; Interest in growing your career in CPG sales operations.

BENEFITS

Medical insurance: Base plan fully covered by Nodpod for eligible full‑time employees, with additional coverage options available (after 90 days). Dental and vision coverage (after 90 days). 401(k): Nodpod contributes 3% of your salary, regardless of your own contributions (after 12 months). Paid time off: 10 days of PTO in your first year, increasing with tenure up to 25 days. Sick/wellness time: At least 5 paid days per year. Holidays: 10 company holidays, 2 floating holidays, and a paid day off for your birthday. Remote setup: Company‑provided equipment to do your job.

EQUAL EMPLOYMENT OPPORTUNITY

At Nodpod, we are committed to fostering an inclusive, respectful, and equitable workplace where everyone has an opportunity to thrive. We make all employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran status, or any other characteristic protected by federal, state, or local law wherever you work. #J-18808-Ljbffr Nodpod