Vice President, Sales, Individual and Family Markets

Job Summary HCSC is looking for a seasoned ACA sales and broker management leader who will be responsible for directing, motivating, and maintaining a dedicated, multi‑state team for HCSC's Individual and Family Markets (IFM) business. The position is accountable for meeting or exceeding established membership retention, new sales, and profitability goals and for developing short‑ and long‑term growth strategies. The ideal candidate has ACA expertise balanced with a strong understanding of the market, and demonstrated experience managing sales capabilities across marketing, direct sales, channel partners, and agent/broker development. Primary Responsibilities Manage existing ACA line of business’ sales distribution channels, leading go‑to‑market sales, distribution strategy, and broker management for HCSC’s IFM business. Externally oversee and manage relationships with a large number of national agencies, general agents, and local agents/brokers, supported by the existing team. Internally oversee direct telesales, broker management, channel management (EDE/white‑label enrollment), and local sales teams. Central to the development and administration of complex incentive models with national brokers and GAs. Develop growth strategies, leveraging existing capabilities and new capabilities to sell new business and retain current membership. Accountable for the development and attainment of annual goals while improving competitiveness, market share, and profitability of assigned market segments. Prepare the ACA team for evolving customer demands by developing methodologies, training curricula, and metrics to ensure the team is well‑prepared to position the market for success. Direct, motivate, and maintain staff. Develop matrix relationships and work toward resolution of key issues across the organization. Prepare and present executive presentations. Identify brokers and general agents and develop relationships targeted to retain and grow the market; pursue strong relationships with select consulting firms focused on the market segment. Ensure prompt, accurate, and high‑quality service to agents and brokers. Provide direction and guidance to the primary front‑line sales force. Maintain extensive knowledge of HCSC products, services, systems, and processes. Maintain knowledge of competitor products and insurance trends. Communicate and interact effectively and professionally with co‑workers, management, customers, etc. Comply with HIPAA, diversity principles, corporate integrity, compliance program policies, and other applicable corporate and departmental policies. Maintain complete confidentiality of company business. Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested. Job Requirements Bachelor's degree and 10 years of experience in managed care account management/sales OR 14 years of experience in managed care account management/sales. Current, valid State Agent Insurance License or obtain within 90 days of starting in the role. 6 years of management experience in health care operations, including 4 years at the director level or above. Skills to direct executive business personnel and direct the attainment of business objectives. Knowledge of marketing and account management techniques. Sales/marketing strategy development experience. Knowledge of managed care products, processes, and trends. Mentoring and leadership skills. Ability and willingness to travel, including overnight stays. Financial acumen. Verbal and written communication skills, including business writing, building customer and broker relationships, developing and facilitating presentations. PC experience and skills including Microsoft Office applications of Word, Excel, PowerPoint. Preferred Job Requirements Bachelor's degree in Marketing or Business Administration. 6 years director/executive level experience directing sales/account management of complex or enterprise accounts. Pay Transparency Statement At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting . The compensation offered will vary depending on your job‑related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and conditions of the plan. HCSC Employment Statement We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range $147,000.00 – $389,000.00 Accommodation Statement If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at View phone number on click.appcast.io to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on‑line application process. 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