National Accounts Coordinator III

National Accounts Coordinator III

The National Accounts Coordinator III provides support to our National Account Specialists, retail customers, and internal customers. The incumbent prepares purchase orders, submits billing, and creates service routes in support of our retail customers.

Principal Responsibilities:

• Prepare purchase orders and work orders for the intercompany and customer requested supplies and services.
• Works closely with National Account Managers to respond to and service retail customers.
• Research and resolve concerns and questions for retail technician and customer calls.
• Assists other departments and divisions with customer needs.
• Use software to build service routes for retail technicians.
• Update supply logs, enter service dates into customer schedules, assemble routing for weekly retail services, and any other assigned tasks such as assisting National Account Specialists with customer reporting.
• Participate in on-call support for customers and technicians.
• Review and submit billing in support of retail customers.
• Performs other related duties as assigned.

Qualifications:

• Excellent communication and problem-solving skills.
• Ability to work within a team environment and handle multiple tasks.
• Strong computer, MS Excel, and phone skills required.
• Previous customer service experience.
• Knowledge of waste industry.
• Proficiency with: Microsoft Office Suite, Zendesk, Salesforce, and ability to learn new IT systems and client ticketing portals.
• Experience with EQAI and COR2 - preferred.
• Industry background and experience (RCRA, DOT/HAZMAT) - preferred.
• Occasional travel as determined by management.
• Experience in a high volume or large corporate environment - preferred.

Minimum Requirements:

• 4-7 years' experience preparing purchase orders, submitting billing, and creating service routes in support of our retail customers.

Pay Range:

The pay range for this position is $25.45 to $34.97* which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired.

Rewarding Compensation and Benefits

Eligible employees can elect to participate in:

• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• 401(k) plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)

The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.

Republic Services, Inc. is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.

Our company values guide our daily actions:

• Safe: We protect the livelihoods of our colleagues and communities.
• Committed to Serve: We go above and beyond to exceed our customers' expectations.
• Environmentally Responsible: We take action to improve our environment.
• Driven: We deliver results in the right way.
• Human-Centered: We respect the dignity and unique potential of every person.

We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.

Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.

We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.

With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.

Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.