Communications Training Coordinator

Location (mandatory): East Aurora NY USA 14052 Currently seeking a Communications Training Coordinator, hybrid (East Aurora, NY). In this position you will collaborate with a global team who are responsible for organization change management of quality systems and associated processes. You will create communications and schedule regular updates to all Global Quality Systems users. You will assist with training documents and presentations. Ability to participate in meetings and calls outside of normal working hours (late night or early morning)

• Joining the Team on the ground floor, you will have a significant impact on the digital transformation for the Quality, Safety, Regulations, and Compliance organization.
• Assist in developing, training, and communicating a best-in-class organizational change management operating model.
• Collaborate with and support the training team to develop effective and engaging training (method, materials, and media)
• Produce content and voice over for training videos and user guides.
• Partner with the technical team on solving user support issues, enhancements, and new projects to ensure successful implementation with end users.
• Develop and maintain a calendar of communication opportunities.

• Experience developing training videos/media.
• Comfortable using your voice in demonstration videos.
• Act independently with the drive and initiative to move projects to the next level.
• Establish effective working relationships at all levels.
• High level of proficiency in Microsoft Office 365.
• Learn new tools quickly.
• Experience training in a corporate/professional environment

• • 3+ years supporting information technology end users.
• • Bachelor's Degree or Equivalent.