Business Development Representative

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.

WHAT YOU'LL DO

The Scale BDR on the General Business team is the engine behind Braze's mid-market growth. You'll partner with Account Executives to identify, engage, and qualify prospects at companies with up to 1,000 employees, helping B2C brands discover how Braze can transform their customer engagement.

This is a high-impact role where you'll blend volume-driven outreach with personalized, consultative prospecting. You'll research accounts, craft relevant messaging, and create opportunities that directly fuel Braze's pipeline.

Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There's a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success.


BDRs gain huge value from working together at our offices. BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week at either Chicago or Austin location. This allows our team to thrive in a learning environment together.

Responsibilities:

• Prospect into mid-market accounts across industries like retail, media, fintech, and travel
• Generate qualified meetings for the Scale AE team through outbound outreach (email, phone, LinkedIn)
• Research accounts to identify pain points around customer engagement, cross-channel messaging, and data activation
• Collaborate with AEs to develop territory strategies and prioritize high-potential accounts
• Manage your own meetings, bringing in internal stakeholders as needed
• Maintain accurate activity and pipeline data in Salesforce

WHAT SUCCESS LOOKS LIKE:

• Consistently hitting or exceeding monthly meeting and pipeline targets
• Building a repeatable outreach motion that balances efficiency with personalization
• Developing strong product knowledge to speak credibly about Braze's value to prospects

Ultimate success for a Scale BDR is to generate the volume and value of deals required to hit quota, and bring great new brands to Braze. The commission plan is uncapped, so once you hit quota, you can keep on earning. There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze

WHO YOU ARE

• Experience: 6+ months in outbound prospecting in sales, customer-facing, or high-activity roles
• We encourage candidates early in their sales career to apply training and ramp support is built into this role
• Communication:Strong written and verbal skills; ability to craft compelling, concise outreach and explain your reasoning, not just your results
• Coachability: Eager to learn, take feedback, and iterate quickly
• Resilience: Comfortable with rejection; motivated by targets and competition, not discouraged by "no"
• Curiosity:Genuine interest in martech, SaaS, and how brands connect with customers
• Organization: Ability to manage high volume without sacrificing quality or personalization

NICE TO HAVE:

• Experience with Salesforce, Outreach, or similar sales tools
• Familiarity with the customer engagement, marketing automation, or CDP space
• Background in a fast-paced startup or high-growth environment

WHY JOIN:

• Clear path to Senior Business Development and Account Executive (AE) roles: Structured development with dedicated manager coaching and enablement
• High visibility: Work closely with AEs and leadership; your impact on pipeline is measurable and recognized
• Collaborative culture: Team environment built on sharing wins, best practices, and continuous improvement
• Competitive comp: Base salary plus uncapped commission tied to qualified meetings and pipeline generated

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $45,000 and $54,000/year with an expected On Target Earnings (OTE) between $75,000 and $90,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.


#LI-Hybrid

WHAT WE OFFER

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work®

ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025.

Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you

OUR AI-POWERED BRAZE RECRUITMENT PROCESS

At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process.


This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.

Depending on where you are located, you may have certain rights available to you in relation to Braze's use of AI:

• To opt out of AI-assisted review of your application, please click the "Learn More" at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.
• To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at View email address on click.appcast.io.

Please contact us at View email address on click.appcast.io with any questions.To find out more about our hiring process, check out this page.

Notice Regarding Automated Employment Decision Tool (NYC Local Law 144)

Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review.


To opt out of AI-assisted review of your application, please click the "Learn More" button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at View email address on click.appcast.io promptly after applying. Summaries of the most recent bias audit results for such tools are available here.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.