Collections Clerk

Company Profile:AppCard Inc. is a technology and marketing company headquartered in Manhattan, NY. AppCard has a powerful marketing tool that leverages data acquired at the point of sale (POS) via an advanced rewards program to create retargeting campaigns that help businesses increase their bottom line. AppCard is unique in the loyalty space due to its patented technology, which allows businesses to capture shopper identity and item-level data in real time from purchases made in store and online. The benefit of this is twofold: consumers benefit by receiving offers, incentives and coupons. Through a shopper's interactions with AppCard, the platform records and learns shopper behavior and gives grocers the ability to make their data actionable to increase average basket size and systematically increase repeat purchases.Find out if this opportunity is a good fit by reading all of the information that follows below.About the RoleWe are looking for a detail-oriented, part-time Collections Clerk to help manage our accounts receivable and keep customer accounts current. We are building a results-driven team with a get-it-done mentality. To fit the role, you should be a team player at heart who is persistent, organized, and comfortable in a fast-paced, dynamic startup environment.Schedule: Part-time, hourly (approximately 1–1.5 days/week), flexible within business hours/daysLocation: Remote/Hybrid (Manhattan office)What You'll Be DoingMonitor the AR aging report and follow up on past-due invoices by email and phoneSend payment reminders, statements, and invoice copies to customersResearch and resolve billing discrepancies together with sales and account managementLog customer communications and payment commitments in our systemsEscalate at-risk accounts and support month-end AR reportingHelp improve the collections process as we grow xhyhwjd What Do You Need to Bring3+ years of experience in collections, accounts receivable, or billing (B2B or SaaS a plus)Clear, professional communication skills: polite but persistentStrong attention to detail and organizational skillsAbility to prioritize and manage a steady volume of accounts with minimal supervisionCan-do attitude and a high sense of ownershipProficiency in ExcelNetSuite experience - a plusSalesforce experience - a plusUnderstanding of basic accounting conceptsCompensation: $30–$35 per hour