Help Desk Technician

Overview The Identity and Access Management unit is responsible for provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups, experience with Active Directory, CA Service Desk, and Mainframe. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can multitask, work in a fast-paced environment while providing excellent customer service. Terms and Conditions As a condition of employment you may be required to submit to additional background checks and/or screenings during the course of your employment with OIT. CYBER SECURITY Contract staff is required to observe the Colorado Cyber Security Policies, as published and updated by the Office of Cyber Security. These policies provide guidelines concerning vendor security controls and vendor reporting and monitoring. Please reference Policy P-CCSP-005 concerning vendor management. Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr