Business Analyst

Role: Business Analyst


Duration: Full Time / Contract - W2


Mode: Hybrid


Location: Atlanta, GA

Candidate for this position must be motivated to work within a varied landscape of Business and Technical teams.

Job Responsibilities:
• Participate in the full software development life cycle (SDLC)
• Facilitate communications between IT teams, business, and vendors
• Assist in formulating and designing system scope and objectives based on user needs and thorough understanding of business processes
• Identify, evaluate, and recommend potential solution options. Support the resolution via projects and enhancements through production deployment
• Perform operational support activities to triage and research production support issues, advocate for business users, and manage resolution of production defects through production deployment
• Conduct operational support turnover activities including creation of Quick Reference Guides, Standard Operating Procedures, Release Notes, and other job aids as applicable
• Perform special duties and other projects as assigned
• Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the company
• Develop and nurture relationships with external platform partners and stakeholders

Degree / Licenses and Professional Certification:
• Bachelor's or Master's degree in a related field, or equivalent experience
• 5+ years' experience as a Business Analyst
• Prior experience in an agile development environment, with a solid understanding of SCRUM principles and methodologies
• Experience writing business requirements and functional specs. Ability to decompose complex business and data requirements into specifications for developers and other stakeholders

Knowledge and Skills:
• Excellent problem solving and analytical skills
• Excellent written and oral communication skills
• Strong customer service orientation skills (responsive, consultative, collaborative and accurate)
• Self-starter with proven ability to take initiative to accomplish goals, with minimal oversight and direction
• Knowledge of SDLC for both waterfall and agile methodologies