Administrative Support Representative

Job Description

Job Description

Founded in 1981, Lanter Delivery Systems is a national logistics company and a leader in overnight, unattended delivery of auto, agricultural and industrial parts from their customer's distribution centers to dealer locations. In the 21st century we live in a business culture that demands cost and logistical efficiencies combined with increased productivity. Lanter's strategic, process driven approach has been embraced by the marketplace and is setting new standards in the automotive and agricultural manufacturing marketplace. We see a bright future on the road before us and we are very excited about bringing our solutions to a variety of new industries.

The ideal candidate will embody our company's Non-Negotiables:

• Walk in Humble Confidence - We are experts at what we do, but we never assume we know everything
• Be Open, Honest and Respectful - We say what has to be said in a tactful, courteous way
• Be Fearless - We never fail, we only learn
• We are One Team - We achieve more together by collaboration and consensus
• Delivery on Commitments - We do what we say we will do
• We have a Passion to Serve - We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other
• We put Safety First - We prioritize the safety of our team members and customers above all else in our business
• We Strive for Operational Excellence - We are dedicated to a culture of continuous improvements, driving quality and productivity

Position Summary:

The Administrative Support Representative is responsible for working with the supervisor on all issues to ensure all are documented, resolved, and all action plans and resolutions are communicated

Key Deliverables:

• Be the point person supporting the managers, make them run effortlessly.
• Serve as the liaison for the customers.
• Collect Data, Track Data, Import Data, Report Data, Live in all things around clean, accurate DATA.
• Paperwork Guru...From the Drivers, Claims, Returns, and everything in between, it is your paperwork.
• Superstar deadline oriented, treat missing a deadline like stepping on a Lego...ouch.
• Be the right hand to Operations to prioritize business and need to know information.
• Lead by example, be a utility player that the team admires because the positive attitude and the ability to get things done.

Required Experience and Skills:

• Proven success in administrative role and as a leader.
• Prior success within Logistics, Transportation or Supply Chain industries (preferred)
• Microsoft Suite skills, Outlook, Excel, PowerPoint....use technology to work smart and get the job done well.
• Excellent data management skills. DETAILS....we are all about them.
• Solid Communication across the organization, with our customers, with our supporters and the team.
• Strong organizational skills with the ability to prioritize multiple tasks and the flexibility to handle multiple competing priorities.
• Solve problems by bringing solutions that are both in the box and out.
• Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines.

Supervisory Responsibilities:

This position has supervisory responsibilities.

This is a full−time position; averaging 40 − 50 hours per week, with occasional evenings or weekends as business needs dictate.

This position may require occasional travel up to 5%.

Work Environment:

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, copier, and phone.

Physical Demands:

The physical demands described here are representative of those that a team member must meet to perform the key deliverables of this job successfully. While performing the duties of this job, the team member is regularly required to listen, communicate verbally and in writing, sit for extended periods of time working on a computer, and lift up to 15 pounds at a time.

Other Duties:

This job description is not designed to cover a comprehensive listing of activities, duties or responsibilities required of the team member for this job. Duties, responsibilities, and activities may change per location based on business needs as well as change at any time with or without notice.

Lanter Delivery Systems provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Lanter Delivery Systems complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Lanter Delivery Systems expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Lanter Delivery Systems team members to perform their job duties may result in discipline up to and including discharge.