Regional Inside Sales Representative

Job Description

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Regional Inside Sales Representative

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Department: Funeral Sales

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Reports To: Sales Manager

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Location: Remote with periodic travel

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Purpose

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The Regional Inside Sales Representative is responsible for customer development, strategic outbound sales, and account support within assigned regions. This position builds relationships with funeral home owners, funeral directors, and embalmers while identifying opportunities to grow existing accounts and develop new business.

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Responsibilities include securing reorders, introducing new and safer product solutions, supporting regional growth initiatives, and providing expanded customer coverage across multiple U.S. time zones.

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Primary Job Responsibilities

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• Manage and grow existing customer accounts through consistent communication, relationship development, and solution-based product recommendations.
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• Prospect for new business and conduct strategic outbound sales activity to develop relationships, increase product adoption, and grow assigned territories.
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• Develop extensive product knowledge to provide accurate recommendations and introduce customers to new products, technologies, and safer preparation-room solutions.
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• Handle incoming customer calls, including order entry, product recommendations, upselling, and technical product questions.
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• Provide consistent customer coverage across assigned territories and multiple U.S. time zones.
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• Maintain accurate CRM activity and meet measurable performance standards related to sales, customer development, and territory growth.
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• Represent the company at regional trade shows, educational events, customer visits, industry meetings, and periodic company training.
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• Maintain professional and technical knowledge through ongoing education and industry learning.
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• Conduct all customer and team interactions in accordance with company Core Values and contribute to a collaborative team environment.
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Qualifications

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Education & Experience

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• Licensed Funeral Director and/or Embalmer strongly preferred.
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• Professional funeral service experience with a working knowledge of embalming and preparation-room practices is highly desirable.
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• Candidates without funeral service licensure may be considered based on relevant experience, demonstrated sales ability, motivation, and the ability to learn a technical product line and the funeral service profession.
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• Minimum high school diploma or equivalent; associate degree or higher preferred.
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Abilities, Knowledge & Skills

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• Strong outbound prospecting and relationship-building skills.
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• Ability to understand customer needs and provide consultative, solution-based recommendations.
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• Ability to create value beyond price comparison and effectively communicate product benefits.
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• Excellent verbal and written communication, organizational, and time-management skills.
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• Self-motivated with the ability to work independently in a remote environment.
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• Strong PC skills, including Microsoft Office and CRM systems.
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• Ability and willingness to learn an extensive technical product line.
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• Willingness and ability to travel periodically for customer visits, industry events, company meetings, and training.
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What We're Looking For

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Our ideal candidate is a licensed funeral director or embalmer who understands the funeral profession firsthand and is interested in applying that experience to a relationship-driven sales career.

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We're looking for someone who can build trust with funeral professionals, understand the challenges they encounter, and help identify products and solutions that meet their needs. The right person will be proactive, comfortable initiating conversations, motivated to develop new business, and committed to building long-term customer relationships.

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Work Environment

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This is a remote position with regular phone and virtual interaction with customers throughout an assigned region. Occasional travel is required for customer visits, trade shows, educational events, strategic meetings, and periodic training and team development at company headquarters.

Compensation & Benefits\n

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• Base Salary: $55,000–$60,000 per year, plus monthly commission.
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• Health and vision insurance.
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• Paid vacation and holidays.
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• 401(k) with company matching.
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• Professional development through Sandler Sales Training.
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