Front Office Supervisor

Description: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing Front Office Supervisors lead the agents who are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. This is a progressive position with intent for development and to grow into future career roles. View ourVirtual Reality Experience (to spend a u2018day in the lifeu2019 of a hospitality professional at a full-service hotel. Qualifications: + A true desire to satisfy the needs of others in a fast-paced environment. + Refined verbal and written communication skills. + Ability to stand for long periods of time. + Experience and a thorough understanding of Front Office operations. + Focus on supporting guest interactions and customer service in a front facing role + Expectation to resolve guest concerns and drive service results Primary Location: US-FL-Orlando Organization: Hyatt Regency Grand Cypress Pay Basis: Hourly Job Level: Full-time Job: Front Office Req ID: ORL010595Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.