Operations Manager: Cross-Border Mexico

Company Description

Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half-billion-dollar company, from starting as just a handful of people with Entrepreneurial Spirit as their foundation. Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off.

Job Description

Ready to Own the Strategy Behind the Border?

At Circle Logistics, this is not just a role-it is a leadership seat with direct impact on how we scale our international footprint. As Operations Manager: Cross-Border Mexico, you will define and execute the strategy that ensures we dominate the lanes between the U.S. and Mexico.

If you understand the intricacies of cross-border freight, have a battle-tested network, and know how to lead high-performing teams through the complexities of international trade, this is where you take control.

The "Must-Haves" (Non-Negotiable)

The Network: You must bring a strong, active carrier following in Mexico and deep-rooted Mexico customer contacts. This role requires a leader who is already connected to the pulse of the Mexican market.

Relocation Requirement: This position is based in Fort Wayne, Indiana. Relocation is required for candidates not currently local.

What You'll Own:

Cross-Border Strategy & Network Development

• Build and execute a premier Mexico procurement strategy.
• Leverage your existing rolodex to develop a high-performing core and contract carrier network south of the border.

Strategic Sales & Customer Growth

• Identify and close new cross-border opportunities through expert-level research and discovery.
• Support scalable solutions for large, complex enterprise accounts.

Leadership & Team Development

• Lead and scale a dedicated Business Unit (POD) of high-performing account managers.
• Drive a culture of accountability, grit, and a "partnership-first" mindset.

Market Intelligence & Performance

• Monitor market trends, currency fluctuations, and seasonality to adjust procurement strategy proactively.
• Track carrier KPIs (service, cost, reliability) to ensure our "No Fail" promise survives the crossing.

International Compliance & Operations

• Manage the day-to-day requirements of your shipments, ensuring timely pick-up and delivery.
• Resolve complex transportation problems with urgency, professionalism, and bilingual finesse.

What You'll Deliver:

• Scalable, Reliable Capacity: A bulletproof network across all key Mexican markets.
• Aggressive Growth: Increased revenue and stronger partnerships through your existing contacts.
• High-Performing Partnerships: Consistency and accountability from Monterrey to Michigan.
• Executive Impact: Data-driven insights that influence the trajectory of our $500M+ organization.

Build the Network That Bridges the Border

If you're ready to move from managing freight to owning the entire Mexico strategy-this is your next step.

Apply today and lead how Circle Logistics secures, scales, and wins in the international market.

Qualifications

• 7+ years of freight brokerage experience, with a heavy focus on Mexico Cross-Border operations.
• 3+ years of leadership experience managing and developing teams.
• Proven Success: A track record of building and scaling carrier networks and contract capacity.
• Bilingual Edge: Fluency in English and Spanish is essential.
• The Tech: Proficient in Google Workspace, TMS/CRM systems, and advanced Excel (VLOOKUPs, Pivot Tables).
• The Grind: Willingness to travel to Mexico and a "lead from the front" work ethic.

Additional Information

All your information will be kept confidential according to EEO guidelines.