Salesforce Developer
Commonwealth of Massachusetts
Salesforce Developer (260003ZL) The Executive Office of Housing and Livable Communities (EOHLC) is responsible for building more homes and lowering housing costs across the Commonwealth through partnerships with municipalities, housing authorities, and community stakeholders. Overview The Salesforce Developer supports the EOHLC Salesforce platform operations, support and maintenance activities, application enhancements, integrations, release management, and ongoing platform improvement initiatives. The incumbent is responsible for designing, developing, supporting, and maintaining scalable Salesforce solutions while working closely with internal technical teams and business stakeholders. Duties and Responsibilities Design, develop, support, and maintain Salesforce applications using Apex, Lightning Web Components (LWC), Visualforce, Flows, OmniStudio, OmniScripts, and Salesforce configuration capabilities. Support day‑to‑day Salesforce platform operations, troubleshooting, incident resolution, bug fixes, and enhancement requests. Develop and maintain integrations between Salesforce, Snowflake, and other enterprise applications using REST/SOAP APIs, middleware platforms, and ETL tools. Participate in application support, root cause analysis, system monitoring, and performance optimization activities. Collaborate with technical teams and business stakeholders to gather requirements and implement scalable and maintainable Salesforce solutions. Support CI/CD processes, metadata deployments, sandbox management, and release activities using Copado and version control tools. Develop and maintain automation solutions including Flows, validation rules, approval processes, and configurable business logic. Ensure adherence to development standards, security best practices, release procedures, and code quality expectations. Assist with data management activities including data imports, exports, data quality validation, and troubleshooting data‑related issues. Support Salesforce security administration activities including profiles, permission sets, sharing rules, and role hierarchy updates. Participate in technical design discussions, code reviews, testing activities, and deployment validation efforts. Create and maintain technical documentation including deployment notes, support procedures, configuration documentation, and integration specifications. Stay current with Salesforce platform updates, new features, and development best practices to support continuous platform improvement initiatives. Work collaboratively with project managers, analysts, developers, and business users to support successful project delivery and operational stability. Other duties as assigned. Preferred Qualifications Minimum 5+ years of hands‑on Salesforce development experience. Strong experience with Apex, Lightning Web Components (LWC), Visualforce, SOQL/SOSL, Flows, OmniStudio, and Salesforce automation tools. Experience developing and supporting integrations using REST/SOAP APIs, middleware platforms, or ETL tools. Experience supporting enterprise Salesforce applications in a production support and maintenance environment. Familiarity with Copado, CI/CD pipelines, version control, and deployment management processes. Strong understanding of Salesforce security model, sharing rules, profiles, permission sets, and data architecture. Experience troubleshooting complex application, integration, and data‑related issues. Strong analytical, problem‑solving, and communication skills. Ability to manage multiple priorities and work effectively in a collaborative team environment. Salesforce certifications such as Platform Developer I/II or Administrator certifications preferred. Exceptional attention to detail and organizational skills. Minimum Entrance Requirements Applicants must have (A) at least two (2) years of full‑time or equivalent part‑time professional or practical experience in the field of information technology application development and support, or (B) any equivalent combination of the required experience and the substitutions below. Substitutions An Associate’s degree in a related field may substitute for one (1) year of the required experience. A Bachelor’s degree or higher in a related field may substitute for the required experience. Salary 82,752.02 - 123,455.02 Yearly Hybrid Work Model This position would be expected to follow a hybrid model of reporting to work that combines in‑office workdays and work from home days, as needed. Application Considerations First consideration will be given to those applicants that apply within the first 14 days. Equal Opportunity Statement An Equal Opportunity / affirmative action employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Diversity/Accommodation Contact If you have Diversity, affirmative action or equal employment opportunity questions or need a reasonable accommodation, please contact Diversity Officer / ADA Coordinator: Jessica Molina - View phone number on click.appcast.io. #J-18808-Ljbffr
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