Human Resources Coordinator

Job Description

Job Description

About This Role

The Human Resources Coordinator supports the day-to-day people operations of Great Bay Kids. Reporting to the Director of Staffing, this role owns the tactical, hands-on work of HR: building recruitment pathways in the community, stewarding the interview process, and fully owning the compliance and risk management function. The HR Coordinator is a primary point of contact for staff seeking HR guidance and helps ensure HR practices are clear, consistent, compliant, and aligned with the organization's mission and values, while contributing to a positive and equitable workplace culture.

What You'll Do

Compliance & Risk Management

• Own the compliance and risk management umbrella associated with HR.
• Support consistent application of HR policies, procedures, and employee handbook guidelines.
• Assist with compliance related to federal and state labor laws.
• Track compliance documentation and support audits, inspections, and documentation requests as needed.
• Assist with benefits administration and training tracking.

Employee Support & Relations

• Serve as the primary point of contact for staff to raise HR-related issues or concerns
• Serve as a first point of contact for employee questions related to HR policies, benefits, time off, and employment practices.
• Provide best-practice guidance to directors and support supervisors with employee relations documentation and corrective action tracking.
• Sit in on conflict resolution meetings, providing best practices and guidance to directors.
• Assist in resolving routine employee issues by providing guidance and escalating concerns appropriately.
• Promote fair, consistent, and respectful workplace practices.

Recruiting & Onboarding

• Own the tactical arm of recruiting: getting out into the community, circulating recruitment materials, and building partnerships with local colleges and organizations to meet candidates where they are.
• Steward the interview process end to end, with an emphasis on moving candidates through the process quickly and thoughtfully.
• Designs and implements onboarding process
• Post job openings, review resumes, and coordinate interviews.
• Conduct initial candidate screenings.
• Attend job fairs and hiring events.
• Manage background and reference checks.
• Partner with the Director of Staffing, who sets recruitment priorities and oversees onboarding systems, to ensure recruiting efforts align with the organization's staffing model.

Requirements

• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• 2–4 years of experience in an HR, administrative, or people-operations role.
• Strong organizational skills and attention to detail.
• Working knowledge of employment laws and HR best practices.
• Ability to handle confidential information with discretion and professionalism.
• Strong written and verbal communication skills.

Nice To Haves

• Experience in a nonprofit, child care, education, or human services environment.
• Experience supporting hourly staff and multi-site operations.
• Familiarity with HRIS and benefits systems.
• HR certification (SHRM-CP, PHR, or similar).

Benefits

Full Time Employees

• Paid Leave
• Retirement Plan
• Child Care Discount
• Affordable Medical, Dental, & Vision are available on the 1st of the month after your first 30 days of employment.
• Employer paid Short Term Disability & Life Insurance.
• ETO earned on the 1st of the month after your first 30 days of employment.
• 403(b) Retirement Plan for all employees that work 20+ hours a week.
• Discounts on childcare tuition rates (based on availability)
• Enjoy 9 paid holidays a year
• Staff Appreciation Weeks - a fun filled week of celebration our staff!
• 3 Program Development Days
• Access to Educational Grants
• SELA discounts on auto, electricity, phone, fuel, etc.

All Employees

• Employees who work 15+ hours accrue vacation and sick time, starting 1st of the month after your first 30 days of employment.
• Enjoy 8 paid holidays a year if scheduled to work on the day the holiday falls!
• Staff Appreciation Weeks - a fun filled week of celebrating our staff!
• 3 Program Development Days
• Fun & Family like atmosphere
• Access to Educational Grants
• Half hour paid lunch (if working over 6 hours)
• SELA discounts on auto, electricity, phone, fuel etc.

About Us

Great Bay Kids is a non-profit organization dedicated to providing quality early childhood education and school age enrichment programs for children. Our early education facilities are located in Exeter and Portsmouth, NH with school age programs offered in Exeter and Portsmouth (Summer only).